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Skills

  • Music showcase training
  • Contract negotiation/review/drafting
  • Continuous process improvement
  • Internal auditing
  • Bilingual in Portuguese
  • Accounts payable/receivable
  • Process improvement
  • Contract auditing
  • Proficiency in team leadership
  • MS Office

Work Experiences

  • Achieved zero safety violations over 2021-year span.
  • Followed strict safety procedures and protocols to protect both personnel and equipment when operating heavy machinery and tools.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Had an excellent attendance record and was always on time for work.
  • Achieved Top Performer for exemplary service in maintaining mission-capable status of armament systems during program.
  • Achieved improvements across three years.
  • Certified armament systems for high-stakes operations.
  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Improved system functionality by performing routine maintenance according to manufacturer manuals, performing basic repairs, and replacing worn-out components.
  • Achieved 66% accuracy in targeting objectives.

Summaries

  • Professional with over 3 years of experience in project management and process improvement initiatives across the enterprise.
  • Determined sales and marketing professional with 14 years of experience in system industry.
  • Framework and standard are examples of abilities.
  • Over 7 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Motivated individual.
  • Pragmatic
  • Seasoned
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a procedure position with a forward-thinking organization.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.

Accomplishments

  • Reduced operating costs by $18 annually by optimizing the use and calibration of expendable armament equipment.
  • Implemented real-time diagnostic procedures to expedite armament troubleshooting using ServiceNow, cutting downtime by 25% minutes.
  • Integrated initiative into existing targeting systems, enhancing weapons deployment accuracy by 52%.
  • Approved by senior command for lead role in munitions deployment exercises, receiving commendation for 2015.
  • Led troubleshooting of malfunctioning ordnance equipment, fixing operational issues and reducing system downtime by 27%.
  • Assessed the performance of procedure, contributing to a 69% increase in system reliability for combat missions.
  • Increased sales 13% over two years.
  • Recommended upgrade to category that improved functionality and reduced maintenance downtime by 13 hours per month.
  • Optimized load balancing of munitions across multiple aircraft, enhancing operational effectiveness by 80%.
  • Engineered a maintenance schedule for munitions handling equipment, reducing overall downtime by 68% over three years.

Affiliations

  • Air Force Sergeants Association (AFSA)
  • Military Officers Association of America (MOAA)
  • Freemason
  • National Guard Association of the United States (NGAUS)
  • Association for Computing Machinery
  • Air Force Association (AFA)
  • American Marketing Association
  • Jaycees
  • Society of Logistics Engineers (SOLE)
  • American Institute of Aeronautics and Astronautics (AIAA)

Certifications

  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Aircraft Armament Systems Maintenance Certification (AFQCOX3W151)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Cybersecurity Awareness & Information Assurance Certification – Air Force Specific
  • US Army Quartermaster School Ammunition Specialist Training
  • Salesforce
  • NAS 410 Nondestructive Testing (NDT) Certification
  • Google Certified Professional Cloud Architect

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