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Skills

  • Events logistics management
  • Stakeholder engagement
  • Event Accessibility and Inclusivity Planning
  • Budget forecasting and management
  • Attendee experience optimization
  • Relationship development
  • MS Office
  • Communications
  • Team building
  • Project organization

Work Experiences

  • Collaborated with framework customers to determine their needs and deliver program service.
  • Oversaw the delivery of method project by system team, which resulted in program.
  • Attended by 10 participants.
  • Answered 2 calls per 6 months to help customers with their questions and concerns.
  • Attracted 15 unique online viewers.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Consistently met client expectations.
  • Collaborated with high-profile entertainers and speakers.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Conducted post-event evaluations with clients, securing 30% retention rate for ongoing and repeat event management services.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Independent Event Project Manager with over 18 years of experience planning events like weddings, sweet sixteens, bar and bat mitzvahs, and quinceaneras.
  • Analytical and results-oriented Event Project Manager with a specialized focus on identifying market trends and using them to craft high-ROI event experiences.
  • Costs were consistently reduced while profits were increased.
  • Consistently achieved cost savings.
  • Achieved 61% revenue growth year-over-year.
  • Award-winning Event Manager with a track record of creating compelling event branding that’s been recognized with Innovation Award in 2016.
  • Expert at coordinating post-event logistics for newlyweds, such as travel arrangements and lodging.
  • Conducted staff training.
  • Consistently improved client retention rates by 34%.

Accomplishments

  • Developed and monitored comprehensive budgets for events, maintaining costs 43% under budget while exceeding client expectations.
  • Coordinated with engineering to ensure compliance with safety regulations, resulting in 2-year accident-free track record for large-scale events.
  • Produced detailed risk management plans that minimized operational disruptions, achieving 11 consecutive years of event safety compliance.
  • Collaborated with cross-functional teams to align event strategies with corporate goals, boosting engagement by 82% at key events.
  • Collaborated with marketing teams to synchronize event branding, resulting in a 49% increase in post-event social media engagement.
  • Directed vendor relations efforts, onboarding 5 new partners that increased service efficiency and lowered costs by 9 per event.
  • Mentored junior event staff, increasing department productivity by 50% and developing a robust employee training program.
  • Documented and resolved program which led to framework.
  • Proactively managed event timelines and project checkpoints, reducing preparation times by 34% across 12 major events.
  • Championed post-event analytics, utilizing Salesforce data to deliver actionable insights that improved future event attendance by 72%.

Affiliations

  • Meeting Professionals International (MPI)
  • Event Planners Association (EPA)
  • Hospitality Sales and Marketing Association International (HSMAI)
  • Rotary International
  • International Association of Administrative Professionals
  • National Event Service Professionals Association (NESPA)
  • Society of Women Engineers
  • Certified Meeting Professional (CMP) designation through Events Industry Council
  • Sustainable Events Alliance (SEA)
  • International Association of Venue Managers (IAVM)

Certifications

  • Certification in Diversity, Equity, and Inclusion (DEI) from Northwind, enhancing stakeholder engagement
  • ISO 20121 Certification for Sustainable Event Management from method
  • Certified Meeting Professional (CMP), from the Events Industry Council (EIC)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Digital Event Strategist (DES) from the Professional Convention Management Association (PCMA)
  • CompTIA Security+
  • Google Analytics Qualification (GAQ) for event campaign tracking and engagement analysis
  • Event Management Certificate from standard
  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified

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