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Skills

  • Emotional intelligence
  • Motivational interviewing techniques
  • Courtroom Testimony Preparation
  • Mentorship Program Development
  • Interviewing expert
  • DOP protocols
  • Juvenile justice reform presentations
  • Group therapy facilitation
  • Community-based rehabilitation coordination
  • Court-mandated program compliance tracking

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Analyzed case files to identify trends.
  • Collaborated with process customers to determine their needs and deliver category service.
  • Answered 15 calls per three years to help customers with their questions and concerns.
  • Collaborated with judges, mental health professionals, and family members to ensure individualized case management for clients.
  • Worked with staff at the institution, local law enforcement, mental health boards, county attorneys, and treatment providers.
  • Began crisis intervention following official crisis communication plans and training.
  • Collaborated with judges and mental health professionals.
  • Ensured that all legal requirements were followed and made 7 office, home, and workplace visits per week.
  • Analyzed case files to identify trends in behavioral patterns and presented findings in monthly team meetings, leading to policy changes.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborative Juvenile Probation Officer Intern.
  • Strengths in client relations and team leadership backed up by Government training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with judiciary, mental health, and family services.
  • Adept in conflict mediation.
  • Contributed to improved decision-making.
  • Analyzed case files for behavioral trends.
  • Contributed to President's Club for team excellence.
  • Achieved a 50%-increase in program completions.

Accomplishments

  • Organized and led mediation sessions between probation participants and victims to foster accountability and dialogue.
  • Wrote detailed reports on program outcomes, including participant compliance and success rates, contributing to departmental annual reviews.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 17 in the development of system.
  • Applied advanced case management tools to assess risks in probation cases, proposing appropriate rehabilitative strategies.
  • Established a re-entry program in collaboration with local shelters, which reduced homelessness among juveniles by 15%.
  • Collaborated with law enforcement to facilitate the safe return of juveniles who had violated probation terms and absconded.
  • Assisted in the intake process of juveniles referred to the probation office, ensuring all required legal documentation was complete and filed appropriately.
  • Researched local and national crime data, identifying key factors leading to higher rates of juvenile delinquency in the Northeast.

Affiliations

  • Peer Counselor for Juvenile Justice in Phoenix
  • Certified Juvenile Justice Specialist in Ohio
  • Association for Criminal Justice Research (ACJR) – National Chapter
  • American Youth Policy Forum (AYPF)
  • National Partnership for Juvenile Services (NPJS)
  • Juvenile Defenders Association in Washington
  • American Society of Safety Professionals
  • American Marketing Association
  • Society of Women Engineers
  • Association of Information Technology Professionals

Certifications

  • Basic Juvenile Probation Officer Certification - framework
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) Certification - Northwind
  • Certification in Effective Communication with Juvenile Offenders - Summit Group
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Certified Substance Use Treatment Professional for Adolescents - method
  • Juvenile Rights Advocacy Certification - standard
  • Certification in Monitoring and Evaluating Juvenile Programs - metric

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