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Skills

  • Budgets
  • Individualized support plan development
  • At-risk youth mentorship
  • Conflict resolution techniques
  • Goal setting and tracking
  • Conflict mediation
  • Communications
  • MS Office
  • Fostering inclusion in group settings
  • Confidentiality in client services

Work Experiences

  • Collaborated with social workers and mental health professionals.
  • Collaborated with initiative customers to determine their needs and deliver method service.
  • Attended interdisciplinary meetings.
  • Co-organized annual youth retreats.
  • Conducted 14 home visits.
  • Benefited over 10 local youth.
  • Achieved reduction over the past year.
  • Collaborated with community partners.
  • Accomplished results within a one year.
  • Conducted 14 home visits to assess the well-being of youth, providing crucial intervention in 5 cases.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at fostering peer support environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 69% reduction in youth behavioral incidents through ongoing mediation and conflict resolution strategies tailored to individual participants’ needs.
  • Strengths in cross-functional collaboration and stakeholder engagement backed up by Education and Training training.
  • Achieved a 47% reduction in reported youth isolation.
  • Budget management is something I'm familiar with, and I'm always looking for ways to improve operations and personalize assistance.
  • Collaborative Youth Support Specialist.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 78% increase in resilience and coping abilities.

Accomplishments

  • Led a youth program reaching 70% more participants by introducing targeted outreach initiatives, increasing overall engagement and reducing program drop-outs.
  • Facilitated workshops on improving self-confidence, which led to a 20% positive impact on participants' self-evaluation in post-workshop surveys.
  • Designed personalized achievement tracking systems for youth using Power BI, leading to a 56% increase in successful completion of set goals.
  • Developed social media campaigns that increased awareness and participation in youth services by 32%, contributing to growth in overall program reach.
  • Trained 7 staff members on trauma-informed care principles, leading to 72% decrease in negative youth behavioral incidents.
  • Resolved product issue through consumer testing.
  • Partnered with local schools to introduce attendance improvement strategies, reducing absenteeism rates by 35% for program participants.
  • Collected and analyzed program feedback, leading to curriculum adjustments that saw a 64% increase in youth satisfaction with the program.
  • Collaborated with mental health professionals to implement trauma-informed care interventions, leading to 54% improvement in youth mental health outcomes.
  • Partnered with school counselors to assist at-risk youth, leading to 47% reduction in drop-out rates and improved academic performance.

Affiliations

  • Rotary International
  • YouthBuild USA
  • Toastmasters
  • National Council on Crime & Delinquency (NCCD)
  • Voices for National Service
  • National Association of Social Workers (NASW), Youth Specialty Practice Section
  • Child Welfare League of America (CWLA)
  • National Network for Youth (NN4Y)
  • American Society of Safety Professionals
  • National AfterSchool Association

Certifications

  • First Aid/CPR Certified
  • Nonviolent Crisis Intervention (NCI) Certification
  • Mandated Reporter Certification (Arizona, 2015)
  • Certified Anger Management Specialist (Northwind)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Certification in Youth Leadership Development
  • Certified Public Accountant
  • Certificate in Trauma-Informed Care (Summit Group)
  • Certified in School Counseling (Arizona)
  • Restorative Justice Facilitator Certification (Brightline)

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