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Skills

  • Performance management
  • Data analysis and reporting
  • Museum tours
  • Reporting requirements
  • Interactive teaching/learning
  • Data storage methods knowledge
  • Skill building support
  • Job fairs
  • Digital file formatting
  • Mental health assessments

Work Experiences

  • Kept track of everything.
  • Gave daily guided tours to 5 visitors and accurately answered their questions.
  • Observed and documented student behaviors and actions.
  • Implemented student discipline measures that resulted in a 7% reduction in classroom disruptions.
  • Created engaging lesson plans for method level classes that focused on literature and writing learning objectives.
  • Used program techniques to encourage student learning and foster a sense of community in the classroom.
  • Made use of newly digitized records and documents more efficiently by creating organizational systems.
  • Scheduled 4 tours over the phone on a weekly basis and answered guests' questions.
  • Gave over 7 visitors guided tours of the museum over the course of two years.
  • Established and enforced behavior rules and procedures to keep the class of 3 students in order.

Summaries

  • Offering 11 years of positive museum performance as well as extensive knowledge of cross-functional collaboration.
  • To highlight permanent collections, we developed guided tours with unique highlights.
  • Bringing 8 years of experience and a desire to make a positive impact in project management.
  • Service-driven
  • With 9 years of related experience, I'm a seasoned team leader and complex problem-solver.
  • Special education teacher with experience working with children with a variety of intellectual, behavioral, and physical challenges.
  • Experienced elementary school teacher with knowledge of children's individual and group learning needs.
  • Innovative
  • Innovative Program Officer eager to make a positive difference in workflow optimization by directing results-oriented programs in Education and Training.
  • Docent with 2 years of positive experience in the industry.

Accomplishments

  • Dynamic Teaching Techniques: Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning, and repetition to reinforce learning.
  • Resolved product issue through consumer testing.
  • Facilitated metric by procedure.
  • Collaborated with team of 14 in the development of procedure.
  • Student Progress Conferences: Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational/social development.
  • Student Involvement: Volunteered as faculty member representative for student-led Mock Trial club, supervising weekly after school meetings and attending bi-weekly weekend conferences
  • Curriculum Design: Designed, developed and implemented daily lessons for 90 students.
  • Authored new docent training materials that reduced onboarding time by 42% and streamlined the certification process.
  • Research: : framework method
  • Assumed a leadership role in coordinating weekend volunteering schedules, optimizing docent availability and cutting down tour overlap by 53%.

Affiliations

  • American Alliance of Museums (AAM)
  • Canadian Museums Association (CMA)
  • Society for the Preservation of Natural History Collections (SPNHC)
  • American Historical Association (AHA)
  • International Association of Administrative Professionals
  • Project Management Institute
  • Museum Education Roundtable
  • Society of Human Resource Management
  • Association of Science-Technology Centers (ASTC)
  • Society for American Archaeology (SAA)

Certifications

  • ServSafe
  • First aid and CPR certified
  • Event Planning Certificate – Northwind
  • Bilingual Docent Training Certificate — Japanese
  • Leadership Development Program Certification - Ironclad Systems
  • Professional Tour Guide Certification — program
  • Certified Public Accountant
  • Docent Training Certification — method
  • CompTIA Network+
  • Certificate in Exhibition Planning and Design — Northwind

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