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Skills

  • 5+ years of people management experience
  • Collaborative learning environments
  • Agile project management
  • Process improvement
  • Cross-functional team leadership
  • Blended learning program facilitation
  • Problem resolution
  • Change management strategies
  • Curriculum design
  • Organizational performance

Work Experiences

  • Achieved 39% improvement in learner knowledge retention.
  • Focused on a variety of learning modalities in developing new course content and training programs.
  • Achieved a 76% improvement in learner inclusion.
  • Built immersive eLearning content.
  • Achieved 15% improvement in employee performance ratings.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a 51% increase in mobile-based learning traffic.
  • Achieved a learner satisfaction score of 18%.
  • Achieved a learner satisfaction score of 82% on average through continuous feedback loops and iterative content improvements.

Summaries

  • Accomplished at designing ILTs and eLearning solutions that drove a measurable 45% increase in job-specific competency across Art and Design professionals.
  • Lead Instructional Designer with 4 years of successful workflow optimization and stakeholder engagement experience.
  • Built personalized learning paths.
  • With a passion for increasing workforce productivity, I am focused and detail-oriented.
  • Consistently recognized for innovation in designing learning programs.
  • Achieved 33% gains in learner absorption.
  • With a track record of effective employee training, professional development, and implementation support, I'm eager to add value to the Harbor & Co. Team.
  • Achieved alignment with corporate objectives.
  • With over 3 years of experience in e-learning and curriculum development for a wide range of cultural and professional backgrounds, I am a resourceful and innovative Instructional Designer.
  • Award-winning Instructional Designer with an emphasis on developing scalable training interventions that reduced regulatory violations by 56% within the first 7 months.

Accomplishments

  • Designed a blended learning curriculum incorporating both online and instructor-led sessions, reducing learning and development costs by 79%.
  • Worked with data analytics tools such as Asana to demonstrate a 17% improvement in training program effectiveness post-launch.
  • Led the development of customer service training content leading to an increase in post-training customer satisfaction scores by 55%.
  • Identified and implemented AR-based learning solutions that enhanced interactive learning experiences, resulting in a 45% improvement in training satisfaction scores.
  • Worked with SMEs to develop leadership development programs, directly contributing to the promotion of 54% of program graduates within 15 months.
  • Integrated video-based learning activities into traditional LMS courses, increasing interactive session completion rates by 30%.
  • Established a mentoring program for new hires paired with virtual learning modules, decreasing onboarding time by 11 weeks and increasing team integration by 17%.
  • Contributed as a lead instructional architect to the development of simulation-based eLearning tools, resulting in a 55% decrease in skill-related errors.
  • Designed and implemented mid-level management training programs that culminated in a 59% skill improvement for participants during post-training assessments.
  • Documented and resolved framework which led to process.

Affiliations

  • Certified Professional in Accessibility Core Competencies (CPACC), Brightline, 2019
  • National Council for Online Education, Member
  • Learning and Performance Institute (LPI), Certified Learning Professional
  • Keynote Speaker for Distance Teaching and Learning Conference in 2018
  • Project Management Professional (PMP) Certification, Obtained 2016
  • American Marketing Association
  • Lions Club
  • Society for Learning Analytics Research (SoLAR), Affiliate
  • Society for Applied Learning Technology (SALT), Member
  • Agile in Education Global Conference, Speaker

Certifications

  • Google Certified Professional Cloud Architect
  • ELearning Instructional Design Certificate - Cedar Works, 2015
  • Training Delivery Certificate (Association of Talent Development, ATD) - 2016
  • Cisco Certified Internetwork Expert (CCIE)
  • WCAG 2.0 Accessibility Guidelines Certificate - 2018
  • Cisco Certified Network Associate (CCNA)
  • Microlearning Design Certification - Meridian, 2023
  • First Aid/CPR Certified
  • AI-powered Instructional Design Specialist - 2023
  • Certified Performance and Instructional Technologist (CPT) - Summit Group, 2020

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