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Skills

  • Strategic planning
  • First Aid/CPR
  • Conflict resolution and mediation
  • Verbal and written communication
  • Problem resolution
  • Scheduling and calendar management
  • Spreadsheet development
  • RFI Scanners
  • Budgeting and financial management
  • Inventory management

Work Experiences

  • Organized training materials for onboarding sessions, including user manuals and program.
  • Oversaw and anticipated the company's clerical needs, such as copying, faxing, and file management.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Achieved 36% accuracy.
  • Oversaw the creation and submission of invoices to ensure that customers were billed quickly and efficiently.
  • Created professional letters, presentations, and spreadsheets that were free of errors.
  • Achieved 83% reduction in overall printing costs.
  • Achieved results with a high level of accuracy and attention to detail in an ambiguous environment.
  • Organized and prepared metric reports for submission to Work Study Assistants using program and procedure data.
  • Created category reports using process and category data, which I then distributed to Work Study Assistants.

Summaries

  • Work Study Assistant who is extremely well-organized and has 16 years of experience in procedure office support.
  • Work Study Assistant with 4 years of successful vendor management and team leadership experience.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Work Study Assistant.
  • Exceptional at drafting procedure documents and keeping accurate organizational records.
  • Work Study Assistant and team leader with 18 years of experience in initiative settings.
  • Proficient in promoting program by leveraging performance reporting and risk assessment knowledge.
  • Method and procedure have a proven track record.
  • Meticulous Work Study Assistant capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Asana.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Partnered with cross-functional teams to execute standard, leading to a 69% increase in process effectiveness.
  • Assisted in developing a new registration platform for students, increasing online registration efficiency by 42%.
  • Compiled comprehensive training documentation for staff, streamlining knowledge transfer and reducing training periods by 18 hours per new hire.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to cross-functional project teams focused on improving classroom technology use, successfully reducing setup time by 67%.
  • Collaborated with team of 3 in the development of program.
  • Documented and resolved metric which led to system.
  • Worked closely with department heads to implement a student support system, lowering overall ticket response time by 57%.
  • Created and facilitated onboarding materials for new hires, significantly improving query response times by 17%.
  • Initiated a proactive system for tracking department milestones, reducing deadline extension requests by 70%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Phi Theta Kappa Honor Society
  • American Medical Informatics Association
  • Society of Human Resource Management
  • American Marketing Association
  • Coordinator of Brightline Peer Mentorship Program 2021
  • Project Management Institute
  • American Association of Community Colleges (AACC)
  • Golden Key International Honour Society
  • American Management Association (AMA) - Student Chapter

Certifications

  • Certified Microsoft Power BI Professional
  • ServSafe
  • Certified Professional in Office Management (CPOM) - Vantage
  • Salesforce
  • Certified Effective Meeting Facilitator 2023
  • Certified First Aid Responder - Columbus
  • Certification in Scheduling and Time Management
  • Certified Digital Marketing Associate - Summit Group
  • Office Procedures Certification - Brightline
  • Google Data Analytics Professional Certificate

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