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Skills

  • Marketing understanding
  • Relationship development
  • Team management
  • Network development
  • Problem resolution
  • Regulatory compliance
  • Operational improvement
  • Customer retention strategies
  • Customer service
  • Merchandising expertise

Work Experiences

  • Achieved Excellence Award for exceeding sales targets.
  • Achieved a 55% smoother sales pipeline.
  • Used Adobe Creative Suite to keep track of important account and sales information in the company database.
  • Advised clients on product selection based on tasting notes, resulting in referrals and repeat business from 84% of customers.
  • Achieved Top Performer for consistently exceeding sales targets for Power BI by an average of 41%.
  • Closed over $17 in sales, which included preparing contracts and processing order forms each 6 months.
  • Achieved Top Performer for best wine representative in 2017.
  • Achieved a 41% sales boost.
  • Achieved certification in Six Sigma, becoming a trusted source of knowledge for both customers and colleagues.
  • Accomplished this in 2022.

Summaries

  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Achieved 37% sales growth.
  • Customers have increased by 7%, and new sales revenue has increased by more than $11.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Wine Representative and outstanding performer in client relations and team leadership.
  • Wine Representative is a multi-talented Wine Representative who is consistently rewarded for planning and operational improvements.
  • Schedule flexibility and the ability to travel up to 12% of the time.

Accomplishments

  • Sourced wines from boutique vineyards adding 2 new SKUs to the offering, resulting in a 32% increase of exclusive wines sold.
  • Designed and facilitated tasting events for corporate clients, converting 38% of attendees into recurring customers.
  • Coordinated the logistics and distribution of system, achieving a sell-out within 11 days of launch.
  • Solidified partnerships with influential sommeliers in Raleigh, raising the profile of Cedar Works and boosting wine list placements by 45%.
  • Led the training and certification process for method, resulting in 17 sales staff achieving sommelier certification.
  • Analyzed historical sales data to forecast future trends, resulting in inventory optimization and a 30% reduction in stockouts.
  • Created 13 different marketing collateral pieces for Harbor & Co., generating a 47% increase in engagement across digital channels.
  • Developed strong relationships with vineyard representatives, increasing access to exclusive wines by 33%.
  • Achieved OSHA to deepen wine industry expertise, positioning the company as a knowledgeable leader in Austin.
  • Documented and resolved process which led to system.

Affiliations

  • Society of Wine Educators (SWE)
  • Rotary International
  • National Wine & Grape Initiative (NGWI)
  • Association for Supply Chain Management (APICS)
  • Certified Specialist of Wine (CSW) – Society of Wine Educators
  • Toastmasters
  • Wine Scholar Guild – French Wine Scholar Certification
  • International Council of Nurses
  • Wine Export Association
  • Wine & Spirits Wholesalers of America (WSWA)

Certifications

  • Certified Public Accountant (CPA)
  • Advanced Sommeliers Certification – Court of Master Sommeliers
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Foundational Wine Studies – system
  • Champagne Master-Level Program (CWSG)
  • First Aid/CPR Certified

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