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Skills

  • Sage 50 US
  • Budget forecasting
  • Credit and collections
  • Data entry
  • Multi-line phone proficiency
  • Presentation design
  • Employee timesheet processing
  • Database administration
  • Bookkeeping
  • Volunteer coordination

Work Experiences

  • Conducted research in order to collect and record process information.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Completed special projects on time and on budget, exceeding the goals of both the procedure department and the organization as a whole.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Accommodated 2 attendees from Seattle.
  • Effectively interacted with Student Body Secretary and Student Body Secretary, took detailed notes, and distributed minutes to all attendees in one year meetings.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.

Summaries

  • Bringing 11 years of outstanding performance in related roles to the table.
  • Exceptional at adhering to strict financial controls and deadlines.
  • When it comes to supporting daily activities as well as streamlined to improve the program, I'm a productive team player.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Dedicated to keeping track of program data, creating standard reports, and client relations.
  • Proven track record of updating offices and increasing overall productivity.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Student Body Secretary is an attentive and personable administrative support professional with 13 years of experience in fast-paced office environments.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 3 years of service.

Accomplishments

  • Led a committee tasked with overhauling the student council's intranet site, improving information-sharing efficiency and increasing visits by 20%.
  • Created and maintained a new filing system that improved the organization of financial documents, decreasing retrieval time by 43%.
  • Implemented a multi-platform notification system that improved attendance at student body meetings and events by 72%.
  • Conducted needs analysis using surveys to identify gaps in student body communication, providing actionable feedback to improve engagement strategies.
  • Developed and presented summaries of council activities to address action items from prior meetings, reducing repetitive agenda points by 61%.
  • Led initiative to digitize student council meeting minutes, improving accessibility and reducing document retrieval delays by 69%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used Google Docs and Microsoft Excel to maintain real-time progress updates, improving team accountability and project tracking efficiency by 67%.
  • Documented and resolved standard which led to procedure.
  • Developed and enforced a streamlined archiving process for outgoing council members, ensuring future teams could access necessary historical documents without delay.

Affiliations

  • Project Management Institute
  • Leadership Fellows Program – system
  • National Youth Leadership Forum - Conference Alumni
  • Student Administration Association - framework
  • United Student Government of Boston Conference – Attendee
  • Young Professionals in Local Government (YPLG) – Participant
  • Students for Civic Engagement and Community Service at metric
  • Society of Human Resource Management
  • National Society of Leadership and Success (NSLS)
  • Rotary International

Certifications

  • Certified Meeting Facilitator (CMF) by Harbor & Co.
  • Administrative Support Professional Certification (ASPC)
  • Cisco Certified Network Associate (CCNA)
  • Advanced Google Calendar Master Certification
  • Certification in Public Speaking & Presenting by Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • CompTIA A+ Technician
  • Marketing and Event Planning Specialist Certification
  • Cisco Certified Internetwork Expert (CCIE)

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