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Skills

  • Customer service
  • Agile Methodologies in SAP BW Projects
  • Problem resolution
  • Team management
  • Technical issues analysis
  • Data validation and quality assurance
  • MS Office
  • Data Warehousing Architecture
  • Data recovery
  • Application support

Work Experiences

  • Architected an integrated reporting solution with SAP BW and SAP S/4HANA, driving Top Performer for data excellence.
  • Led a support team that assisted an average of 11 users globally in a 24/7 support environment as a level-three supervisor.
  • Analyzed and improved existing SAP BW scripts, decreasing overall processing time by 58% and delivering critical data faster.
  • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
  • Captured real-time performance metrics.
  • Kept track of running systems and entered commands to troubleshoot issues like procedure and process.
  • Authored detailed documentation on SAP BW customization, allowing for quicker knowledge transfer within the organization and reducing dependency on certain employees.
  • Conducted training programs to boost adoption rates.
  • Cut extraction times by 36%.
  • Achieved $8 in savings for Cedar Works.

Summaries

  • Competent SAP BW Consultant with experience assisting program users with a wide range of computer, mobile device, and peripheral equipment issues.
  • Adobe Creative Suite expert and Salesforce user.
  • Capable in end-to-end SAP BW upgrade projects, responsible for automating key systems that supported uninterrupted business operations.
  • Capable in end-to-end SAP BW upgrade projects.
  • Achieved $12 in cost savings.
  • SAP BW Consultant with 3 years of successful cross-functional collaboration and process improvement experience.
  • Achieved system optimizations.
  • Subject matter expert on HubSpot with exceptional skills and knowledge in cross-functional collaboration.
  • SAP BW Consultant is a multi-talented SAP BW Consultant who is consistently rewarded for planning and operational improvements.
  • Excellent risk assessment and stakeholder engagement knowledge.

Accomplishments

  • Piloted an innovative reporting solution via SAP HANA and BW synergies, producing a 75% rise in data accessibility for business users.
  • Improved report generation efficiency by collaborating closely with business users to optimize backend calculations using SAP BW.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Executed a 11-phase SAP BW project from inception to stabilization, improving system reliability and achieving a 20% increase in performance.
  • Authored technical and user documentation for SAP BW solutions, enhancing support knowledge base by 18% and expediting new team onboarding.
  • Led the migration of 14 data objects from legacy systems into SAP BW, ensuring 35% accuracy and eliminating downtime during cutover.
  • Utilized root cause analysis techniques to identify and remedy data inconsistencies in SAP BW, reducing error rates by 44%.
  • Managed the integration of SAP BW with process, enabling seamless data flow and reducing reporting discrepancies by 48%.
  • Performed large-scale optimization of SAP process chains, reducing average ETL (Extract, Transform, Load) time by 19% across 4 reporting layers.
  • Resolved product issue through consumer testing.

Affiliations

  • Project Management Institute
  • American Society of Safety Professionals
  • Contributor to online forums for SAP Business Warehouse Best Practices
  • Association of Information Technology Professionals
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • SAP Data Migration Workshop Completion through category
  • International Association of Administrative Professionals
  • Affiliation with Data Warehousing Institute (TDWI)
  • Attended SAP TechEd workshops on Data Management, 2022

Certifications

  • CompTIA A+ Technician
  • SAP Certified Application Specialist - Modeling and Implementation of SAP BW on HANA
  • Certified Professional for Requirements Engineering (CPRE) Seattle
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • SAP Certified Process Integration Consultant 2019
  • SAP Certified Specialist - SAP Business Planning and Consolidation (BPC) system
  • SAP Certified Application Associate - SAP BW/4HANA standard
  • SAP Certified Application Associate - Reporting, Modeling, and Data Acquisition with SAP BW/4HANA method

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