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Skills

  • Report writing
  • Testing procedures
  • Risk management processes and analysis
  • User interface understanding
  • Program equipment
  • Conflict resolution
  • Protocol development
  • Communications
  • Cross-functional team leadership
  • Food preparation

Work Experiences

  • Used Adobe Creative Suite to accurately enter data into a batch ticketing system.
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Successfully led key projects that yielded a category.
  • Invented
  • Kept track of everything.
  • Measured yardage and looked for stray golf balls.
  • Identified
  • Responded quickly to customer concerns and resolved framework issues using quality assurance and client relations.
  • Recommendation
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.

Summaries

  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Determined sales and marketing professional with 10 years of experience in method industry.
  • Deadline-driven
  • Service-driven
  • Focused on customer service
  • Adaptable, tenacious, and capable project manager with over 7 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Methodical Quality Control Analyst with experience creating protocols to improve manufacturing quality.
  • Ambitious
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a program position with a forward-thinking organization.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted regular audits of production lines to ensure compliance with industry standards, saving $83,000 in potential regulatory fines.
  • Designed a quality metrics dashboard, enabling real-time tracking that reduced non-compliance incidents by 45%.
  • Developed quality reports analyzing production performance across the Pacific Northwest, used by leadership to implement 9 key improvements.
  • Streamlined quality reporting processes, enabling management to make faster and more accurate decisions, increasing production output by 2%.
  • Led an initiative to update SOPs, resulting in a 54% reduction in process-related errors across multiple departments.
  • Led an initiative to improve chemical QC testing parameters, ensuring all batches met regulatory standards and reducing rejected batches by 61%.
  • Increased sales 6% over 18 months.
  • Reduced inspection time by implementing automated quality control systems, improving throughput by 48%.
  • Developed and implemented quality training programs that improved overall employee performance, decreasing product failure rates by 41% in 15 months.

Affiliations

  • National Institute of Standards and Technology (NIST) Affiliate: Engaged in projects dealing with the calibration and testing of measurement standards.
  • International Association of Administrative Professionals
  • Society of Manufacturing Engineers (SME): Attended workshops focusing on Lean Manufacturing and Six Sigma strategies applicable to quality processes.
  • Society of Human Resource Management
  • Advanced Quality Auditor (AQA) Certification, American Society for Quality (ASQ): Earned certification, focusing on in-depth internal audit best practices.
  • American Medical Informatics Association
  • International Organization for Standardization (ISO): Contributed actively to policy-setting and updates on ISO metric standards for product testing and audits.
  • Lions Club
  • American Association for Testing and Materials (ASTM): Actively contributed to the development of industry standards ensuring material quality.
  • Certified Quality Inspector (CQI), American Society for Quality (ASQ): Enhanced skills in inspection techniques to identify defects and non-conformities.

Certifications

  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • SHRM Certified Professional (SHRM-CP)
  • ISO 9001:2015 Lead Auditor Certification
  • Certified Reliability Engineer (CRE) – method
  • Certified Quality Technician (CQT) - program
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certified Calibration Technician (CCT) - ASQ
  • Certified Six Sigma Black Belt (CSSBB) - ASQ
  • Certified Food Safety HACCP Manager - National Registry of Food Safety Professionals (NRFSP)

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