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Skills

Continuous process improvement
Non-conformance Reduction Strategies
Process improvement
Process variation reduction
Certified Quality Engineer (CQE)
Communications
Cross-functional team leadership
Operational efficiency improvement
Budgets
Statistical Process Control (SPC)

Work Experiences

Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
Championed a data-driven culture that used real-time metrics to monitor and improve key product quality indicators, reducing customer complaints by 69%.
Solved procedure issues, improved operations, and provided excellent customer service.
Transported Workday to 6 months customer locations.
Championed zero-defect initiatives.
Authored standard operating procedures (SOPs) for new production lines.
Achieved compliance with national standards.
Analyzed quality trends.
Achieved 50% reduction in defect rate.
Achieved compliance with international standards.

Summaries

Achieved success through supplier partnerships.
When it comes to identifying and resolving inefficient procedures and processes, I'm a go-getter.
Accomplished Process Quality Assurance Engineer.
Process Quality Assurance Engineer with 14 years of successful quality assurance and budget management experience.
Achieved 39% reduction of defective units.
Senior Manufacturing Engineer with experience in product design and medical device development in the early stages.
Achieved a 29% reduction in recurring quality issues.
With extensive knowledge of Microsoft Excel maintenance, I've been trained in leadership and Workday design.
Achieved results within one year.
Achieved quality benchmarks.

Accomplishments

Collaborated with team of 17 in the development of procedure.
Developed comprehensive product quality guidelines that led to 72% fewer customer complaints over three years.
Developed and enforced new process documentation that improved compliance with ISO category standards, passing audits with zero non-conformances.
Led efforts to implement a Failure Mode and Effects Analysis (FMEA) system, reducing potential failure points by 37% and improving overall process stability.
Designed a real-time defect tracking system, improving response times and reducing defective parts per million (DPPM) by 19% over one year.
Worked cross-functionally with design engineering, reducing new product introduction timeframes by 41% without sacrificing quality metrics.
Optimized process workflows through rigorous process monitoring, achieving a 66% improvement in on-time delivery metrics.
Documented and resolved procedure which led to program.
Reduced supplier material non-compliance by 39% through the development of an enhanced supplier audit and qualification program.
Supervised daily quality assurance activities, ensuring compliance with both internal and external standards, resulting in 11 consecutive defect-free audits.

Affiliations

International Council of Nurses
Project Management Institute (PMI) Membership - Applied project management principles that reduced time-to-market by 52% for new product launch.
Rotary International
American Society of Safety Professionals
American Marketing Association
Certified Quality Engineer (CQE) by American Society for Quality (ASQ) - Ensured adherence to ISO standards, passing audit with zero non-conformances.
Professional Member of the Society of Automotive Engineers (SAE) - Applied quality assurance techniques to automotive manufacturing reducing time-to-market by 49%
International Quality Federation (IQF) Member - Oversaw quality control improvements that passed audits with zero non-conformances.
International Association of Administrative Professionals
Women in Manufacturing (WiM) - Actively supported initiatives that improved manufacturing outcomes and reduced cycle times by 40%.

Certifications

ISO 9001:2015 Lead Auditor Certification Brightline
Certified Quality Auditor (CQA) – standard
Apple Certified Associate (ACA)
Production Part Approval Process (PPAP) Specialist Certification – standard
Certified Product Quality Manager (CPQM) – Beacon Labs 2024
First Aid/CPR Certified
Corrective and Preventive Action (CAPA) Process Certification – initiative
Quality Systems Implementation Certification – Ironclad Systems
Cisco Certified Network Associate (CCNA)
Project Management Professional (PMP)

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