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Skills

  • Supervision
  • Problem-solving under pressure
  • Relationship development
  • Noise reduction protocol implementation
  • Reduction of operational downtime
  • Budgets
  • Positive client review management
  • Behavioral issue identification
  • Team building
  • Behavioral assessments and modification

Work Experiences

  • Boosted customer satisfaction to 45% rate.
  • Controlled inventory.
  • Achieved a 38% increase in repeat business.
  • Developed a digital scheduling tool.
  • Recorded data using Power BI after observing animal details such as size, condition, behavior, and eating habits.
  • Delivered consistent, high-quality care.
  • Achieved $12 savings in facility costs.
  • Achieved this in the past 2017.
  • Achieved savings over 2021.
  • Kept an eye on the animals for signs of disease, illness, or injury and alerted the owners if anything was wrong.

Summaries

  • Boosted staff training by 78%.
  • Strengths in budget management and workflow optimization backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at monitoring intake processes.
  • Kennel Supervisor is a multi-talented Kennel Supervisor who is consistently rewarded for planning and operational improvements.
  • Committed to the dogs' well-being and the owners' peace of mind.
  • Adept at behavioral assessments and placement.
  • Animal behavior and wound care are two areas in which she excels.
  • On each walk, I'm committed to ensuring that each dog receives the necessary exercise and attention.
  • Kennel Supervisor with 9 years of successful team leadership and performance reporting experience.

Accomplishments

  • Handled emergency animal care protocols, ensuring the safe rehoming or care of 16 animals during disaster scenarios in 2021.
  • Developed a training program for new staff, reducing turnover by 17% and ensuring high-care standards were met across all shifts.
  • Reduced operational costs by $17 annually through energy-efficient upgrades to the kennel's heating and ventilation systems.
  • Implemented disease-control and sanitation procedures after outbreak, preventing spread across 24% of the animals in the facility.
  • Implemented a new animal quarantine process that reduced contamination risks by 38% while maintaining health and safety protocols.
  • Documented and resolved initiative which led to metric.
  • Managed inventory, reducing overstock by 16% and maintaining accurate purchase records while staying within budget constraints.
  • Developed an animal enrichment initiative resulting in 24% improvement in animal behavioral adaptations after long-term stays.
  • Resolved product issue through consumer testing.
  • Coordinated care and rehabilitation for 16 animals, achieving a 25% increase in successful adoptions.

Affiliations

  • Consultant volunteer at process, providing routine behavioral assessments
  • Completed Continuing Education Units (CEUs) at local Veterinary College
  • Freemason
  • Formal participant in the Fear Free® training program for reducing animal stress
  • Certified Companion Animal Care Professional through system
  • Charter Member of the Professional Dog Trainers Association in Denver
  • Contributor to Humane Society Portland, involved in pet behavioral education programs
  • Member of the American Kennel Club (AKC)
  • Jaycees
  • Graduated from system with a degree in Animal Science/Animal Behavior

Certifications

  • CompTIA A+ Technician
  • Certified Animal Welfare Administrator (CAWA)
  • Pet First Aid and CPR Certification from the American Red Cross
  • Microsoft Certified Systems Engineer (MCSE)
  • Emergency Evacuation for Pet Services Certification by Summit Group
  • Basic Animal Rescue Training (BART) Certification
  • Certified Public Accountant (CPA)
  • Certificate in Pet Disaster Preparedness from FEMA
  • Certificate in Shelter Medicine through metric
  • Apple Certified Associate (ACA)

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