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Skills

  • Team management
  • Process improvement
  • Keen observer
  • First Aid and CPR certification
  • Operational improvement
  • Superb surveillance skills
  • Communications
  • Framework communication
  • Emergency response coordination
  • Physical stamina

Work Experiences

  • Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
  • Activated the security alarm system, which will notify emergency responders in the event of a dangerous or life-threatening situation.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Addressed unauthorized use.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Augmented security team presence.
  • Assisted in the creation of emergency preparedness plans, ensuring compliance with Lean standards for hospital readiness.
  • Assessed and deflected issues in emergency situations quickly.

Summaries

  • Achieved a reduction of 58% in high-stress healthcare environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Consistently reduced the need for external law enforcement involvement.
  • Excellent observational, problem-solving, and decision-making skills, as well as a detail-oriented personality, unmatched integrity, and sound judgment.
  • Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.
  • Professionally adept at handling and resolving conflicts.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Familiar with a variety of trade and security tools.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Evaluated potential risks during large-scale hospital events, coordinating with staff and emergency personnel to ensure safety and compliance with local regulations.
  • Led a security team of 12 in monitoring multiple hospital wings, resulting in a 25% reduction of unauthorized access incidents in 2018.
  • Responded to 7+ emergency calls in critical care areas, ensuring immediate and safe resolutions in alignment with hospital emergency protocols.
  • Collaborated with local law enforcement agencies to successfully de-escalate 4 incidents involving elevated threats on hospital premises.
  • Established a trusting relationship with hospital staff and patients, playing a key role in the perception of safety and well-being on hospital grounds.
  • Improved coordination between hospital security and local law enforcement, leading to faster on-site incident resolution and improved community relations.
  • Efficiently handled access to restricted areas of initiative, maintaining detailed logs and preventing unauthorized personnel from entering secured locations.
  • Created comprehensive shift reports highlighting key security events or irregularities, while making actionable suggestions to improve facility safety.
  • Contributed to the apprehension and arrest of 4 individuals involved in criminal activities, maintaining clear communication with law enforcement regarding legal procedures.
  • Assessed and resolved physical security issues including malfunctioning door locks or badge readers, enhancing hospital security protocols by 19% in 2020.

Affiliations

  • Lions Club
  • American Red Cross Emergency Response Volunteer
  • American Medical Informatics Association
  • Association for Computing Machinery
  • American Marketing Association
  • National Association of Social Workers
  • Community Emergency Response Team (CERT)
  • Jaycees
  • Society for Healthcare Risk Management (SHRM) standard
  • American Society for Industrial Security (ASIS) International

Certifications

  • Security Awareness Training for Healthcare Workers - method
  • Conflict De-escalation Techniques Certification - Harbor & Co. 2018
  • Certified Protection Professional (CPP) - ASIS International
  • Project Management Professional (PMP)
  • Certified Emergency Response Officer (CERO) - method 2016
  • Certified Business Analysis Professional (CBAP)
  • Security Risk Management Training for Healthcare Facilities - category
  • Health and Safety Risk Assessment Certification - system
  • Cisco Certified Internetwork Expert (CCIE)
  • Workplace Violence Prevention Training - Lakeside Partners

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