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Skills

  • Quantity calculations
  • Relationship development
  • Conflict resolution
  • First Aid/CPR
  • Collaborative teamwork
  • Organization
  • Forklift operations
  • Team management
  • Logistics
  • Safe and efficient driving

Work Experiences

  • Collaborated with dock foreman and logistics teams to prioritize shipments, improving overall delivery accuracy by 42% over 2021.
  • Assisted in overhauling shipment verification protocols, leading to a $2 reduction in product loss or misplacement.
  • Kept track of warehouse supplies like standard, procedure, and method and placed orders for them.
  • Cleaned floors, emptied aisles of debris, and rearranged inventory to create a tidy and obstacle-free warehouse floor.
  • Balanced weight to comply with transport regulations.
  • Collaborated with 10 department heads to improve dock-to-warehouse communication, reducing shipment mishandling by 38% over 2022.
  • Assessed overall equipment performance.
  • Improved the efficiency of material delivery processes and reduced downtime.
  • Achieved zero injuries reported over 2 months.
  • Achieved a 80% customer satisfaction rate.

Summaries

  • Working with process inventory and keeping documentation up to date for optimal recordkeeping is something I'm familiar with.
  • Dock Assistant with 10 years of successful cross-functional collaboration and process improvement experience.
  • Standard worker with 2 years of experience who is resourceful.
  • When attaching and reviewing goods documentation, be meticulous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Offer Mandarin and Spanish fluency.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished in cargo handling and safety management, consistently preventing equipment damage and ensuring smooth dock operations.
  • System team member who is capable of moving heavy loads safely by hand or with Salesforce and HubSpot.
  • Dock Assistant is a multi-talented Dock Assistant who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Trained new dock assistants on safe forklift operation, resulting in a marked increase in safety compliance and a reduction in property damage incidents.
  • Helped coordinate cross-department efforts to improve communication between receiving and shipping, reducing order processing time by 28%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to reducing shipping costs by optimizing packing space on delivery vehicles, lowering transit expenses by 28% across Atlanta.
  • Ensured all shipments complied with federal and local shipping regulations, reducing compliance issues to 72% through precise documentation.
  • Improved inventory accuracy through a detailed-oriented tracking process using SAP, resulting in 36% fewer discrepancies during audits.
  • Achieved 100% on-time shipment record for 18 months by implementing new scheduling systems and tracking technologies.
  • Reduced return processing times by 36% through improved labeling methods, ensuring timely returns to suppliers and reducing delays in restocking.
  • Resolved product issue through consumer testing.
  • Effectively communicated with third-party suppliers and vendors, ensuring accurate shipment arrivals and reducing errors in supply chain management by 44%.

Affiliations

  • Warehouse Management Systems (WMS) Users Group
  • Society of Human Resource Management
  • Professional Forklift Operator Certification
  • Certified in Production and Inventory Management (CPIM)
  • Women In Trucking Association (WIT)
  • Logistics and Supply Chain Management Society
  • Dock Supervisor Development Training Program Austin
  • Teamsters Local 7 Membership
  • Forklift Certification Training Program 2021
  • International Warehouse Logistics Association (IWLA)

Certifications

  • Transportation Worker Identification Credential (TWIC)
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Certified Dock Worker (CDW) by Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Warehouse Management System (WMS) Certification - Asana
  • CLTD - Certified in Logistics, Transportation, and Distribution by APICS
  • Certified Warehouse Logistics Professional
  • Certified Safety and Health Official (CSHO)
  • Cisco Certified Network Associate (CCNA)

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