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Skills

  • Order picking and processing
  • Business operations
  • Data entry and documentation
  • Process improvement
  • Forklift operations
  • Safe and efficient driving
  • Inventory management systems
  • Team building
  • Box lifting
  • Continuous process improvement

Work Experiences

  • Communicated effectively with drivers from diverse backgrounds to troubleshoot and resolve transport issues, achieving a 51% customer satisfaction rate.
  • Put orders together and packed items for shipment, as well as communicating orders to shipping personnel.
  • Took the shortest route possible to save company trucks mileage and expedite delivery.
  • Collaborated with the dock team.
  • Adopted a barcoding system.
  • Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.
  • Kept track of warehouse supplies like standard, procedure, and method and placed orders for them.
  • Applied SAP to improve productivity.
  • Repaired a variety of tools and machines, including metric, and notified the category department of any major issues.
  • Assisted in overhauling shipment verification protocols.

Summaries

  • Reliable Miscellaneous expert with 4+ years of experience in shipping, receiving, and inventory management.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dock Assistant is a multi-talented Dock Assistant who is consistently rewarded for planning and operational improvements.
  • Loading and unloading trucks, shipping and receiving, and order picking and packing are all skills she possesses.
  • Dedicated to accurate record-keeping, workplace safety, and problem-solving in a timely manner.
  • With 9 years of experience delivering various items to specified locations, logical and time-saving mover.
  • Working efficiently, correctly, and quickly is a strength.
  • Accomplished in cargo handling and safety management, consistently preventing equipment damage and ensuring smooth dock operations.
  • Dock Assistant with 10 years of successful cross-functional collaboration and process improvement experience.
  • Excellent reading and math skills, as well as a proven track record of effectively understanding and following instructions.

Accomplishments

  • Trained new dock assistants on safe forklift operation, resulting in a marked increase in safety compliance and a reduction in property damage incidents.
  • Collaborated with warehouse management to improve pallet packing techniques, reducing product movement space by 59%, optimizing space utilization.
  • Reduced return processing times by 36% through improved labeling methods, ensuring timely returns to suppliers and reducing delays in restocking.
  • Documented and resolved system which led to method.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Helped coordinate cross-department efforts to improve communication between receiving and shipping, reducing order processing time by 28%.
  • Effectively communicated with third-party suppliers and vendors, ensuring accurate shipment arrivals and reducing errors in supply chain management by 44%.
  • Monitored incoming shipments using framework, ensuring over 7 inbound and outbound shipments were accurately logged and processed.
  • Collaborated with a team of 12 dockworkers to improve unloading techniques, increasing overall efficiency by 82%, ensuring quicker order processing.
  • Safely operated heavy machinery such as forklifts, loading and unloading Jira over 18 years without any workplace injury incidents.

Affiliations

  • Association for Computing Machinery
  • Dock Safety and Efficiency Program 2024
  • International Warehouse Logistics Association (IWLA)
  • Certified Supply Chain Professional (CSCP)
  • American Society of Safety Professionals
  • Professional Forklift Operator Certification
  • Logistics Program Faculty Advisory Committee Member Seattle 2021
  • National Association of Wholesaler-Distributors (NAW)
  • Society of Women Engineers
  • Project Management Institute

Certifications

  • Occupational Safety and Health Administration (OSHA) 30-Hour Certification
  • Certified Industrial Forklift Operator
  • Project Management Professional (PMP)
  • Certified Warehouse Logistics Professional
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Commercial Driver’s License (CDL) by North Carolina
  • Certificate in Supply Chain Operations by Meridian
  • CompTIA Network+

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