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Skills

  • Conflict mediation and resolution
  • Policy development and implementation
  • Employee Engagement Strategies
  • Labor negotiations
  • Compensation structuring
  • Cross-Functional Leadership Training
  • MS Office
  • Organizational Development
  • First Aid/CPR
  • HR Process Automation

Work Experiences

  • Championed mental health awareness initiatives, fostering an inclusive work environment and reducing employee burnout by 39%.
  • Used compliance tools, corrective actions, and the identification of deficiencies to reduce audit risks.
  • Championed mental health awareness initiatives.
  • Boosted overall team efficiency.
  • Followed the protocol in terms of management tools and procedural accuracy to a tee.
  • Boosted workforce diversity by 44%.
  • Collaborated with the production department in implementing health and safety guidelines, achieving Top Performer for zero workplace incidents.
  • Achieved 18 cost reduction.
  • Updated training processes by reviewing existing documentation, soliciting associate feedback, and collaborating with legal and compliance teams.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 15 new employees with onboarding and training.

Summaries

  • Within Miscellaneous, senior Director of Human Resources Office Operations and outstanding performer in team leadership and process improvement.
  • Achieved 35% employee satisfaction.
  • Results-oriented Director of Human Resources Office Operations with 18+ years of experience in achieving positive human resource outcomes for process businesses.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.
  • Articulate negotiator adept at assisting competitive company growth by locating top-quality candidates for key positions.
  • Achieved 53% increase in productivity.
  • Client relations and workflow optimization are my specialties.
  • Aided in achieving company growth milestones.
  • Adept at managing nationwide HR teams.
  • Achieved results over 2022 period.

Accomplishments

  • Increased employee engagement scores by 51% through targeted initiatives focused on recognition, rewards, and career growth.
  • Documented and resolved system which led to process.
  • Decreased legal risks by 54% through proactive completion and enforcement of HR compliance audits across Portland.
  • Delivered a leadership development program to 7+ managers, leading to a 82% increase in department-level performance metrics.
  • Spearheaded the revision of employee handbook policies to ensure alignment with updated labor regulations, avoiding legal penalties totaling $3.
  • Facilitated training programs for 18 employees, resulting in CPA for 22% of participants within 6 months.
  • Directed talent management initiatives that increased promotion rates by 65% and decreased vacancies for key roles by 10 days.
  • Negotiated with health plan providers to decrease overall benefit costs by $7 while maintaining employee satisfaction scores.
  • Revised benefits program in consultation with key stakeholders, resulting in increased enrollment and decreased benefits costs by $10.
  • Collaborated with cross-functional teams to integrate Power BI into the HRIS system, improving data accuracy by 81%.

Affiliations

  • Association of Information Technology Professionals
  • HR Technology Conference & Exposition
  • American Society for Training and Development (ASTD)
  • Organization Development Network (ODN)
  • National Association of Professional Employer Organizations (NAPEO)
  • American Payroll Association (APA)
  • Council on Employee Benefits (CEB)
  • American Marketing Association
  • American Medical Informatics Association
  • Women in Human Resources (WIHR) Association

Certifications

  • Occupational Safety and Health Administration (OSHA) 30-Hour
  • CompTIA Network+
  • International Human Resources Certification Vantage
  • PHR - Professional in Human Resources
  • Apple Certified Associate (ACA)
  • First Aid/CPR Certified
  • Human Resource Information Professional (HRIP)
  • ServSafe
  • Certified Human Resources Manager (CHRM)
  • CompTIA Security+

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