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Skills

  • Process improvement
  • Operational improvement
  • Digital asset management (DAM) systems
  • Proofreading
  • Business operations
  • Project organization
  • Social media
  • Digital content strategy development
  • Microsite development and lead generation
  • Budgets

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Audited outdated content across digital platforms.
  • Coordinated with remote teams in Denver to deliver projects efficiently across multiple time zones, successfully reducing project delays.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Created production schedules for method campaigns.
  • Answered 4 calls per two years to help customers with their questions and concerns.
  • Achieved results within the first month.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 54% uplift in social media followers.
  • Coordinated 12-location video shoots across Raleigh, completing production under budget and improving team productivity by 56%.

Summaries

  • Digital Producer with 2 years of successful project management and process improvement experience.
  • Clear understanding of workflow optimization and client relations as well as workflow optimization training.
  • Conducted detailed content audits.
  • Creative Digital Producer skilled in collaboration.
  • Creative Digital Producer adept at collaborating with UX/UI designers and developers to launch engaging websites, achieving a 18% improvement in user retention rates.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved consistently high project outcomes.
  • Adopted and implemented agile project management practices.
  • Achieved significant improvements of 47% in overall conversions.
  • Creative producer skilled in CRO techniques.

Accomplishments

  • Drafted detailed wireframes and prototypes for client review, cutting signoff times by 74%.
  • Produced and launched a digital content platform that achieved a 74% increase in user engagement within the first 16 months.
  • Resolved product issue through consumer testing.
  • Introduced SOP improvements for the digital department, resulting in a 34% reduction in project management errors.
  • Optimized production resource allocation through detailed project forecasting, resulting in a 37% reduction in resource waste.
  • Implemented metadata tagging standards in the digital asset library for optimal retrieval, reducing asset search time by metric hours per team member.
  • Collaborated with UX/UI specialists to redesign key digital touchpoints, increasing user satisfaction scores by 63%.
  • Streamlined production workflows, leading to a 44% reduction in bottlenecks and accelerating time-to-market by 14 days.
  • Initiated optimization procedures that enhanced collaboration with creative teams, cutting project approval times by 85% points.
  • Coordinated the production of digital campaigns, achieving a 31% boost in audience engagement and an ROI increase of $4.

Affiliations

  • International Council of Nurses
  • Participant, Creative Technology Conference (2020)
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Toastmasters
  • Lions Club
  • Jaycees
  • Project Management Institute
  • National Association of Broadcasters (NAB) – Digital Initiatives Division (2019–2016)
  • Organizer, Remote Teams for Digital Production Conference (Columbus, 2024)

Certifications

  • Digital Producer Certification – Digital Media Institute
  • Agile Leadership Professional Certification – Scrum Alliance
  • Google Certified Professional Cloud Architect
  • Online Video Marketing Strategy – LinkedIn Learning
  • Google Project Management Professional Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • HubSpot Content Marketing Certification - HubSpot Academy
  • CompTIA A+ Technician
  • CompTIA Network+
  • Content Strategy for Professionals (Northwestern University - Coursera)

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