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Skills

  • Project lifecycle management
  • Geographically distributed team management
  • Process automation
  • Communications
  • Product development
  • Business operations
  • MS Office
  • Process improvement
  • Project organization
  • Automation tools (Adobe Creative Suite, Power BI)

Work Experiences

  • Oversaw the implementation of the company's enterprise security strategy, which included network and hardware security, disaster recovery, data security, and endpoint security.
  • Coordinated the successful integration of SAP with legacy systems, resulting in 20% improvement in compatibility.
  • Collaborated with third-party vendors and stakeholders to ensure seamless integration and deployment of Microsoft Excel.
  • Avoided losses valued at $13.
  • Covered 16 branches in Chicago.
  • Assisted in the implementation of warehouse management system software applications that allowed for task management to be centralized.
  • Adjusted deployment schedules in real time.
  • Achieved impeccable compliance.
  • Analyzed post-deployment performance reports.
  • Created deployment knowledge base enabling cross-team learning and reducing repetitive errors, decreasing implementation time by 2 hours.

Summaries

  • Awarded President's Club for excellence.
  • Passionate about developing and implementing effective technology strategies.
  • Intelligent Information Technology Manager with 12 years of IT management experience, including infrastructure, application support, and security services oversight.
  • Accomplished Deployment Manager with 18 years of experience, delivering tailored solutions that align with the needs of high-growth organizations.
  • Adept at vendor management.
  • Achieved measurable time savings of 24%.
  • Experienced in disaster recovery planning, roadmapping, and team development.
  • Aligned solutions with high-growth organizations.
  • Building positive relationships with internal and external stakeholders for 2 years is a successful 6-year track record.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Designed a comprehensive rollback prevention strategy that resulted in a 68% fewer failed deployments over several months.
  • Performed real-time analysis during deployments, mitigating potential failures and reducing rollback rates by 19%.
  • Collaborated across departments to ensure seamless integration during deployments, improving overall system compatibility by 71%.
  • Simplified existing deployment scripts using process, decreasing deployment lead times by 20%.
  • Achieved a 37% increase in deployment speed by optimizing the integration of HubSpot with current release processes.
  • Led post-implementation reviews for large-scale deployments, identifying key optimization strategies that improved team performance by 61%.
  • Developed and implemented a comprehensive software deployment framework, achieving a 64% improvement in deployment efficiency.
  • Reduced manual intervention during deployments by 34%, fostering consistency and reliability in all releases.
  • Collaborated with external vendors to integrate Power BI, leading to a 61% reduction in implementation time.
  • Monitored deployment KPIs to identify potential failure points, improving troubleshooting lead times by 55%.

Affiliations

  • Certified in the Governance of Enterprise IT (CGEIT) 2021 - Governance focus for deployment projects
  • Cloud Native Computing Foundation (CNCF) - Contributor to cloud infrastructure best practices
  • National Association of Social Workers
  • IEEE Computer Society - Cloud and release management specialization memberships
  • Agile Leadership Network - Contributor to leadership strategies for large teams
  • Change Management Institute - Special focus on tech-driven transformation and deployments
  • Jaycees
  • International Institute of Business Analysis (IIBA) - Advocate of deployment risk management
  • IT Service Management Forum (ITSMF) - Focus on deployment protocols and service management
  • Google Cloud Developer Community - Active member participating in cloud deployment discussions

Certifications

  • Certified Jenkins Engineer (CJE) - Vantage - 2015
  • Project Management Professional (PMP)
  • CompTIA Network+
  • Certified Ethical Hacker (CEH) - 2017
  • ITIL 4 Foundation Certification - Lakeside Partners, 2022
  • Certified in Risk and Information Systems Control (CRISC) – Ironclad Systems, 2015
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+ - 2023
  • First Aid/CPR Certified
  • Red Hat Certified Engineer (RHCE) - Ironclad Systems, 2023

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