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Skills

  • Process improvement
  • Customs documentation error resolution
  • Freight forwarder coordination
  • Business operations
  • Documentation skills
  • MS Office
  • Supply Chain Management
  • Supervision
  • Supplier relationship management
  • Team management

Work Experiences

  • Awarded Employee of the Year in 2023 for exceptional service in reducing customs delays and improving company-wide customs processes.
  • Cut downtime by one year.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.
  • Awarded Outstanding Service Award in 2015.
  • Conducted initiative internal audits.
  • Achieved a 37% improvement in compliance accuracy.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with the procurement team to establish new shipping procedures, reducing shipping costs by $6 annually.

Summaries

  • Collaborated with third-party logistics providers.
  • Clear understanding of process improvement and strategic planning as well as process improvement training.
  • Collaborated with internal teams and external vendors.
  • Acted as a liaison between customs authorities and stakeholders.
  • Customs Coordinator with 9 years of experience in tariff classification and import/export documentation preparation, driving compliance with global customs regulations.
  • Maintaining full compliance of shipping operations with customs, category, and standard standards is part of the background.
  • Advanced knowledge of Incoterms.
  • Customs Coordinator skilled in collaborating with third-party logistics providers to minimize shipping delays, reducing downtime by 6 months.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in risk assessment and performance reporting backed up by Miscellaneous training.

Accomplishments

  • Coordinated with customs authorities and third-party logistics providers, reducing customs delays by 18% for system shipments.
  • Audited customs procedures for a major international shipment, leading to Top Performer for outstanding trade compliance.
  • Collaborated with team of 10 in the development of method.
  • Documented and resolved standard which led to category.
  • Assisted in managing compliance issues with U.S. Customs, reducing fines and improving reporting accuracy by 85%.
  • Championed a trade compliance initiative that led to President's Club for dedication to regulatory excellence.
  • Negotiated shipping rates and customs fees for 17 international shipments, saving the company 6 in annual costs.
  • Spearheaded investigations into incorrect tariff classifications, reducing associated duties by 58% for Summit Group.
  • Led a comprehensive compliance audit, ensuring adherence to international customs laws and reducing fines by 53%.
  • Identified and resolved compliance issues related to the improper use of free trade agreements, decreasing regulatory risk by 48%.

Affiliations

  • Association of Information Technology Professionals
  • Importers Self-Assessment (ISA) Program Participation
  • National Association of Social Workers
  • Certified Customs Compliance Specialist (CCCS)
  • United Nations Economic Commission for Europe (UNECE)
  • Trade Compliance Practitioners Roundtable Participant
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Society of Women Engineers
  • Project Management Institute

Certifications

  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Global Logistics Specialist (GLS) - Northwind
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Shipments and Freight Forwarding Certification – process
  • Certified Public Accountant (CPA)
  • Global Trade Compliance Certificate - Cedar Works

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