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Skills

  • Gamification integration
  • Organizational performance
  • First Aid/CPR
  • Corporate Training Delivery
  • Compliance training development
  • Course material creation
  • Implementation support
  • Instructional design
  • Industry best practices
  • Process improvement

Work Experiences

  • Achieved a 20% higher learner retention rate in 2021.
  • Collaborated on the development of an award-winning curriculum, recognized as Top Performer in 2019.
  • Had an excellent attendance record and was always on time for work.
  • Achieved over 7 positive student reviews in 2015.
  • Achieved results in the first several months.
  • Transported ServiceNow to 18 months customer locations.
  • Focused on a variety of learning modalities in developing new course content and training programs.
  • Authored instructional content that simplified complex technical concepts, resulting in a 80% increase in learner comprehension surveys.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Competent Course Writer, proficient in collaborating with graphic designers to create visually-rich and pedagogically sound course materials that enhance user satisfaction.
  • Adept at producing training programs for professionals in Miscellaneous.
  • Contributed to a 31% increase in learner accessibility.
  • Collaborative Course Writer with hands-on experience creating award-winning curricula in 2022, recognized for ensuring high retention and engagement rates among students.
  • Achieved Employee of the Year for innovative curriculum design in 2017, recognized for impactful e-learning strategies that maximize engagement and course completion rates.
  • Collaborated with marketing teams.
  • Competent Course Writer.
  • Achieved a consistent 16% increase in learner engagement.
  • Achieved a punctuality rate of over 26%.
  • Achieved a 29% decrease in user dropouts.

Accomplishments

  • Analyzed learner feedback and performance data to refine course materials, leading to an overall satisfaction rating improvement of 74%.
  • Refined the editorial process for educational content development, improving the quality and delivery speed of course materials by 73%.
  • Wrote over 10 learner-centered training guides and job aids that improved student comprehension and retention by 21%.
  • Produced and curated 4 instructional aids and supplementary learning resources, increasing exam readiness by 37%.
  • Designed HubSpot courses aligned with industry certifications, raising student job placement rates by 57% post-completion.
  • Led the creation of Jira courses utilizing SCORM-compliant formats, raising course completion rates by 56% over 6 months.
  • Spearheaded the design and development of SAP modules that improved engagement and understanding by 42% across Miscellaneous.
  • Designed project-based curriculum materials that aligned with industry standards, resulting in a 68% increase in learner skill proficiency within 6 months.
  • Implemented a blended learning approach combining online modules and live sessions for 14 learners, boosting course engagement by 24%.
  • Optimized the curriculum development workflow by introducing project management tools like Power BI, reducing content build time by 63%.

Affiliations

  • Association of Information Technology Professionals
  • International Council of Nurses
  • Society of Human Resource Management
  • Project Management Institute
  • Jaycees
  • International Association of Accessibility Professionals (IAAP)
  • Learning and Performance Institute (LPI)
  • Freemason
  • Distance Education and Training Council (DETC)
  • Association for Computing Machinery

Certifications

  • Articulate Storyline Mastery Certification
  • Certified eLearning Specialist – Brightline
  • Certified Canvas Instructor – category
  • Certificate in E-Learning Instructional Design – process
  • Google Certified Professional Cloud Architect
  • Certified ScrumMaster (CSM)
  • ServSafe
  • Certified Online Learning Facilitator (COLF)
  • Instructional Designer Certification – eLearning Guild
  • Certified Professional in Learning and Performance (CPLP)

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