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Skills

  • Cross-departmental collaboration
  • Geographical lane management
  • Strong analytical skills
  • High-value contract management
  • Account management
  • Load planning and routing
  • Extensive personal network
  • Sales processes
  • Sales presentations
  • Continuous improvement processes

Work Experiences

  • Increased sales revenues to $13 for procedure services by utilizing effective negotiating skills.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Averaged 9 sales calls closed each quarter.
  • By hosting product-focused events, I was able to attract new customers and strengthen existing ones.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 12%.
  • Met sales and service targets of $3 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Had weekly meetings with Carrier Sales Managers to figure out how to get around sales roadblocks.

Summaries

  • Strengths in strategic planning and performance reporting backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved $10 in savings.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished Carrier Sales Manager with a proven ability to lead cross-functional teams, streamline carrier onboarding, and negotiate favorable contracts resulting in annual savings of $4 and enhanced service quality.
  • Achieved $5 in yearly transportation cost savings.
  • Achieved cost-effective results.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Achieved a 74% improvement in on-time delivery performance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Collaborated with IT to incorporate new logistics software (Tableau), which enhanced operational efficiency and reduced manual errors by 37%.
  • Significantly improved customer satisfaction rates through vendor management strategies that led to a 42% reduction in service disruptions.
  • Promoted continuous process optimization by launching a workflow automation tool, leading to a reduction in carrier-related incidents by 70%.
  • Developed and launched a carrier compliance audit initiative, leading to complete compliance among 52% of carriers within 6 months.
  • Developed carrier selection criteria and processes, reducing delays and improving cost-efficiency by ensuring consistency across all 11 carriers.
  • Regularly collaborated with vendor teams to analyze service metrics, improving carrier relationships and service delivery by 43%.
  • Analyzed carrier performance data to identify cost-saving opportunities, reducing logistics expenses by $17 per year.
  • Resolved product issue through consumer testing.
  • Formulated and implemented dynamic pricing models that led to a 76% increase in profit margins while maintaining high market competitiveness.
  • Successfully renegotiated contract terms with existing carriers to accommodate business growth, reducing transportation costs by $3 annually.

Affiliations

  • Society of Women Engineers
  • Transportation Sales Association (TSA)
  • National Association of Social Workers
  • Regional Transportation Sales Meetups in the Pacific Northwest
  • Rotary International
  • American Trucking Associations (ATA)
  • Certified Global Supply Chain Associate (CGSCA)
  • Advanced Load Planning Symposium Columbus
  • Council of Supply Chain Management Professionals (CSCMP)
  • Global Logistics Associates (GLA)

Certifications

  • Certificate in Logistics, Transportation, & Distribution (CLTD) - APICS
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Certified Contract Manager (CCM) - Lakeside Partners
  • Lean Six Sigma Certification - program - Brightline
  • Apple Certified Associate (ACA)
  • Contract Management Certification – National Contract Management Association (NCMA)
  • Certified Cargo Specialist (CCS) - National Customs Brokers and Forwarders Association of America (NCBFAA)
  • Advanced Freight Broker Training - standard
  • Freight Broker Training by Transportation Intermediaries Association (TIA)

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