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Skills

  • Commercial production
  • First Aid/CPR
  • Whole-grain baking
  • Operational improvement
  • Custom training material design
  • Excellent customer service skills
  • Cake decorating
  • Team building
  • Workflow Optimization
  • Recipe creation and conversion

Work Experiences

  • Achieved 9% participation.
  • Increased weekly production of system items by 6%, resulting in an increase in sales of 5%.
  • Conducted quarterly performance reviews with bakers.
  • Ran a bakery under budget for 10 years in a row.
  • Was in charge of cleaning and maintaining the kitchen equipment and oven.
  • Got a lot of 3 four and five-star standard feedback.
  • Achieved a 13% cost saving.
  • Made a chocolate bark assortment, truffles, and other hand-dipped and molded chocolates.
  • Built brand recognition in Seattle.
  • Replenished and rotated food items following proper food cooling and storage procedures.

Summaries

  • Certified Baker Trainer.
  • Achieved results within 18 years of implementing training reforms.
  • Achieved 9% growth in revenue from specialty products.
  • Achieved results within 15 weeks.
  • Dedicated to providing excellent customer service.
  • Baker with 11 years of experience working in a fast-paced bakery environment.
  • Extensive knowledge of traditional techniques and a wide range of recipes.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Award-winning Baker bringing 12 years' experience in small bakery with high output. Exceptional knowledge of classic techniques and broad array of recipes.
  • Achieved 79% error reduction.

Accomplishments

  • Increased batch production efficiency by 81% by optimizing oven capacity and reducing waste across all shifts.
  • Collaborated with head chefs to introduce seasonal product offerings, which boosted monthly revenues by 50%.
  • Trained and coached a team of 3 bakers in creating specialized bread products, leading to an overall President's Club for best bakery in 2016.
  • Successfully coordinated and taught advanced bread-making techniques to a team of 9, resulting in a 61% increase in artisan bread sales.
  • Designed and implemented quality control processes that reduced customer complaints by 35% and improved overall product consistency.
  • Designed and directed a bakery apprenticeship program that resulted in a 73% retention rate of newly hired staff.
  • Developed and delivered an accelerated 'Baker Bootcamp,' reducing the onboarding time from 9 weeks to 12 days while maintaining high training standards.
  • Implemented a dough fermentation process that improved texture and consistency, increasing customer satisfaction by 38%.
  • Facilitated smooth collaboration between training team and kitchen staff, reducing the time needed to launch seasonal menus by 2 weeks.
  • Devised an internal quality audit system to ensure consistent production standards, decreasing defects by 52% per shift.

Affiliations

  • National Confectioners Association
  • Lions Club
  • International Baking Industry Exposition (IBIE) participant
  • International Association of Administrative Professionals
  • American Marketing Association
  • National SkillsUSA Baking Mentor Program
  • Certified Instructor – metric, Seattle, 2023
  • Certified Food Safety Manager, method, 2020
  • American Society of Safety Professionals
  • Sustainable Food Trade Association (SFTA)

Certifications

  • Certified Gluten-Free Baker – Gluten-Free Certification Organization (GFCO), 2018
  • Food Safety Manager Certification [ServSafe, 2023]
  • Certified Baking Ingredient Technologist (CBIT) – Certified Food Science Organization, 2016
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Hazard Analysis and Critical Control Points (HACCP) Certification 2020
  • Continuous Improvement in Bakery Operations Certification – initiative
  • CompTIA A+ Technician
  • Certified Pastry Chef Trainer (CPT) – The French Pastry School, 2021
  • Advanced Artisan Bread Baking Certification – San Francisco Baking Institute (SFBI)
  • Certified Bakery Production Supervisor (CBPS) – American Bakers Association (ABA)

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