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Skills

  • Compliance with healthcare regulations
  • Invoice generation
  • Project organization
  • CCTV
  • RFI Scanners
  • Process improvement
  • Supervision
  • Problem resolution
  • Chronic condition management
  • Advocacy and Client Representation

Work Experiences

  • Created 13 new accounts within the past year.
  • Followed healthcare documentation protocol in charting patients' progress and updating departmental records using Power BI.
  • Collaborated with interdisciplinary teams.
  • Built relationships with key clients like Beacon Labs and Vantage and developed accounts for them.
  • Advocated for client rights and access to healthcare services, resulting in the successful approval of 7 Medicaid applications.
  • Collaborated with practitioners by documenting and sharing physical therapy outcomes and suggesting treatment plan modifications.
  • Used therapeutic treatments like category, method, and framework to help patients feel better and heal faster.
  • Consistently monitored changes in client health status.
  • Conducted financial reviews for elderly clients.
  • Assisted families in navigating financial challenges.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Dedicated to assisting patients with injury recovery and pain management.
  • Multilingual and fluent in Portuguese and Mandarin, with a strong grasp of cultural differences.
  • Knowledge of Jira in depth, as well as stakeholder engagement and team leadership abilities.
  • Advocated for healthcare services and resources.
  • Achieved 72% fewer injuries related to mobility issues among seniors.
  • Proficient in promoting method by leveraging stakeholder engagement and project management knowledge.
  • Results-oriented Miscellaneous professional with risk assessment, stakeholder engagement, and workflow optimization strengths.
  • Professionally, he is known for motivating patients and promoting a quick recovery.
  • Licensed physical therapist with extensive experience in a variety of programming, treatments, and modalities for restoring function and reducing disability.

Accomplishments

  • Executed a client safety project addressing dementia-related emergencies, decreasing incident response times by 21%.
  • Facilitated interdisciplinary case conferences to address complex patient conditions, leading to the development of more comprehensive care strategies.
  • Monitored regulatory compliance for state nursing home standards, successfully passing all inspections for 15 consecutive years.
  • Collaborated with interdisciplinary teams, including physicians and therapists, to reduce hospital readmissions by 47% over 18 months.
  • Assessed mental health needs of aging adults through validated geriatric scales, improving diagnostic accuracy by 75%.
  • Managed the transition and successful implementation of telehealth services, leading to a 58% rise in care continuity for remote patients.
  • Implemented an automated care management software system, Workday, leading to a 76% increase in operational efficiency.
  • Secured local partnerships with nonprofit organizations to provide additional services at reduced costs, saving clients an average of 11 annually.
  • Implemented a crisis intervention protocol that reduced caregiver burnout by 68% and improved patient outcomes within six months.
  • Leveraged telemedicine platforms to increase virtual consultation frequency, boosting client engagement by 85% over 6 months.

Affiliations

  • Certified Geriatric Care Manager through the National Council of Certified Dementia Practitioners, ensuring best care practices for dementia patients.
  • Certified in Home Modifications through the National Association of Home Builders (NAHB), ensuring safe living environments for aging-in-place seniors.
  • Affiliated with the Alzheimer's Association, providing access to ongoing professional development in Alzheimer's care and early intervention practices.
  • Member of the Aging Life Care Association (ALCA), enhancing professional knowledge on care management practices and resources for aging populations.
  • Completed standard Geriatric Care Certificate, specializing in cognitive decline, mobility issues, and care planning strategies for aging clients.
  • Fellow of the Gerontological Advanced Practice Nurses Association (GAPNA), specializing in advanced-level care management for aging populations.
  • Certified in Medication Therapy Management (MTM) through Cedar Works, optimizing drug adherence and management for elderly clients on complex regimens.
  • Member of the National Alliance for Caregiving (NAC), collaborating on policy initiatives that support family caregiving professionals.
  • Certified Telehealth Interventionist through Summit Group, developing remote care strategies for mental health and chronic disease management in elderly populations.
  • Contributor to AARP Public Policy Institute research initiatives, advocating for improved aging services and support systems across the U.S.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Medication Aide Certification – National Healthcareer Association (NHA)
  • Certified Advance Care Planning Facilitator - Respecting Choices
  • CompTIA Security+
  • Certified Rehabilitation Counselor (CRC) - Commission on Rehabilitation Counselor Certification
  • Certified Marketing Professional for Senior Living (CMPSL) – Argentum
  • Certified Healthcare Financial Professional (CHFP) - category
  • Certified Dementia Care Specialist – Crisis Prevention Institute
  • SHRM Senior Certified Professional (SHRM-SCP)
  • End of Life Doula Certification - International End of Life Doula Association (INELDA)

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