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Skills

  • Credit and collections
  • Thrives on multi-tasking
  • Excellent communication
  • Benefits administration
  • Operations management
  • Strong leader
  • Payroll coordination
  • Performance evaluation
  • Computer skills
  • Organized

Work Experiences

  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Avoided staff shortages by ensuring that each shift had enough team members.
  • Oversaw 12 employees to reduce workflow halts and ensure project completion on time.
  • Raised the stakes.
  • Was in charge of hiring, training, screening, and dismissing employees.
  • Was in charge of a variety of benefit programs, including 401K, medical, dental, and vision coverage.
  • Put in place assessment systems to keep track of soldier welfare.
  • Updated training processes by reviewing existing documentation, soliciting associate feedback, and collaborating with legal and compliance teams.
  • Established

Summaries

  • Analytical and negotiating abilities are exceptional.
  • Ambitious
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a category position with a forward-thinking organization.
  • Over 8 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Framework Officer with extensive experience and a program Academy graduate.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Innovative
  • Deadline-driven
  • Professional with over 3 years of experience in project management and process improvement initiatives across the enterprise.
  • Excellent mathematical and logical reasoning abilities.

Accomplishments

  • Partnered with leadership to roll out diversity and inclusion programs, raising employee awareness and engagement by 66%.
  • Championed mental health and wellness initiatives, which decreased employee burnout by 83% and increased overall engagement.
  • Led a compensation and benefits analysis, which uncovered cost-saving opportunities, reducing annual expenditures by $16.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded $13 million Equipment Reset Operations initiative to ensure all items were inventoried for accuracy and maintenance.
  • Created and maintained employee handbooks, ensuring compliance with Ohio labor laws and policies.
  • Successfully onboarded 8 employees during a rapid expansion phase while maintaining retention rates above industry average.
  • Reduced time-to-hire by 84% through the refinement of recruitment funnels and the implementation of automated screening tools.
  • Established strategic partnerships with 9 recruitment agencies, resulting in a 35% higher quality of hire.
  • Facilitated executive-level recruitment strategies, successfully filling all senior management roles within three years.

Affiliations

  • American Medical Informatics Association
  • National Association of Social Workers
  • Global Organization for Human Capital Development
  • Compensation & Benefits Managers Association
  • National Association for Business Resources (NABR)
  • Workforce Planning Society
  • International Public Management Association for Human Resources (IPMA-HR)
  • Society for Human Resource Management (SHRM)
  • American Marketing Association
  • HR Analytics Think Tank

Certifications

  • Human Resources Leadership Program – process
  • Certified Talent Management Professional - procedure
  • HR Generalist Certification – standard
  • Compensation and Benefits Manager Certification - Meridian
  • Certified Business Analysis Professional (CBAP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Human Resources Specialist (CHRS) – Ironclad Systems
  • Certified Public Accountant (CPA)
  • HR Data and Analytics Certification – process
  • Certified Public Accountant

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