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Skills

  • Criminal justice system advisory expertise
  • Case Management Software Proficiency
  • Case review and auditing procedures
  • Expert testimony in criminal proceedings
  • 12-Steps program familiarity
  • Leadership and team management
  • DOP protocols
  • Conflict mediation between offenders and victims
  • Security clearance
  • Motivational interviewing

Work Experiences

  • Achieved a 61% improvement in compliance rates by implementing motivational interviewing and cognitive-behavioral techniques.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 75% reduction in technical violations.
  • Coached junior probation officers in best practices.
  • Achieved a 83% reduction in average case resolution time.
  • Worked with staff at the institution, local law enforcement, mental health boards, county attorneys, and treatment providers.
  • Interpreted data from various assessment tools to determine appropriate level of supervision.
  • Achieved a 15% improvement in overall compliance.
  • Transported and monitored probation and parolees to ensure that they followed court rules.
  • In charge of 7 full-cycle caseloads, which included pre-sentence, pre-trial, and client supervision every month.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 18% improvement in compliance across a large caseload.
  • Achieved successful mediation outcomes.
  • Strengths in stakeholder engagement and risk assessment backed up by Law Enforcement and Security training.
  • Assisted courts with reliable insights.
  • Achieved 70% reduction in technical violations.
  • Recognized on a regular basis for outstanding performance and contributions to the Law Enforcement and Security industry's success.
  • Bolstered reconciliation outcomes by 49%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Senior Probation Officer.

Accomplishments

  • Standardized case management protocols leading to increased efficiency, resulting in the closure of 10 cases in compliance with court mandates.
  • Achieved a 55% reduction in probationer violations by analyzing risk and need factors, then tailoring supervision strategies accordingly.
  • Surpassed departmental goals by 71% in 2016 through the creation of data-driven probation management models.
  • Developed and implemented a gender-responsive supervision framework for 11 probationers, resulting in a 29% improvement in rehabilitation outcomes.
  • Monitored a caseload of over 6 probationers, achieving 55% compliance in completion of mandatory treatment and supervisory guidelines.
  • Resolved product issue through consumer testing.
  • Implemented cognitive-behavioral therapy programs that reduced substance abuse relapse rates by 82% over a 18 months period.
  • Supervised specialized caseload of 3 high-risk offenders, resulting in a 82% reduction in recidivism over a three years period.
  • Created and managed individualized reentry plans for parolees, leading to a 43% rate of successful integration into society.
  • Proposed and implemented new assessment tools that better identified risks and strengths of offenders, reducing reoffending rates by 33%.

Affiliations

  • Therapeutic Justice Alliance (TJA)
  • Lions Club
  • Juvenile Justice Trainers Council Member
  • American Society of Safety Professionals
  • Partnership for Safety and Justice (PSJ)
  • National Organization of Forensic Social Work
  • Association of Information Technology Professionals
  • Project Management Institute
  • Justice Research and Statistics Association (JRSA)
  • Rotary International

Certifications

  • CompTIA Network+
  • Advanced Supervision Training for Criminal Justice Professionals Summit Group
  • Offender Risk Assessment Specialist Certification Meridian
  • Apple Certified Associate (ACA)
  • Conflict Resolution Practitioner Certification Meridian
  • Certified Probation Officer (CPO)
  • Certified Business Analysis Professional (CBAP)
  • Certified Anger Management Specialist (CAMS)
  • Advanced Mental Health Coordination Vantage
  • Project Management Professional (PMP)

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