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Skills

  • Program planning
  • Conflict resolution and negotiation
  • Supervision
  • Budgets
  • Benchmarking
  • Agile and Scrum Methodologies
  • Data collection and analysis
  • Operational improvement
  • Organization
  • Sales and marketing

Work Experiences

  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Oversaw a group of 16 procedure associates who dealt with the department's daily and complex requirements.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Resolved conflicts and remedied tense situations to maintain healthy team collaboration, efficient program cadences, and effective stakeholder communication.
  • Mentored and supported 4 initiative department employees in order to foster a positive work environment.
  • Built positive, trusting, and professional relationships with customers, partners, and constituent groups.
  • Taught Lead Program Managers and Lead Program Managers effective customer service techniques, resulting in a 15% increase in client satisfaction.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Mentored and led new employees to improve the production of program programs.

Summaries

  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Forward-thinking manager with 2 years of manufacturing project management experience.
  • Lead Program Manager with 9 years of successful strategic planning and vendor management experience.
  • Optimize long-term success by effectively balancing targets with resources.
  • Senior Program Manager with extensive experience in the program industry.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Lead Program Manager who is proactive and meticulous, with over 2 years of experience in the standard industry.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Professional with over 10 years of experience as a manager for a $7 the past year revenue-generating company.

Accomplishments

  • Created and presented data-driven forecasts that allowed senior executives to adjust roadmap priorities, driving forward an additional $3 in program funding.
  • Established a centralized program management office (PMO) that improved project tracking, increasing overall completion rates by 23% within 2023.
  • Designed and implemented a program evaluation framework that identified $13 in unnecessary costs, leading to an immediate reallocation of funds to high-priority areas.
  • Delivered extensive predictions and project resource forecasts, contributing to the timely completion of 5 high-impact programs within budget constraints.
  • Maintained critical path alignment across 6 different project lines, preventing overloading and ensuring smooth coordination between conflicting objectives.
  • Reduced project turnover by implementing a resource allocation plan that raised team retention by 25% while still delivering on-time.
  • Optimized multi-million dollar project budgets by effectively reallocating resources, resulting in a budget reduction of 77% and saving the company $16.
  • Spearheaded the development of a custom KPI dashboard that reduced program cycle times by 26%, while providing real-time data for executive decision-making.
  • Guided stakeholders through a comprehensive process redesign project, reducing administrative burdens by 82% and saving 18 in yearly operational costs.
  • Documented and resolved category which led to process.

Affiliations

  • American Management Association (AMA)
  • Society for Human Resource Management (SHRM) - Cross-functional Operations Alignment
  • Global Association for Quality Management (GAQM)
  • Association for Supply Chain Management (APICS)
  • International Institute of Business Analysis (IIBA)
  • Lean Six Sigma Certification Board - Green/Black Belt Association
  • Institute of Management Consultants USA (IMC USA)
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • National Contract Management Association (NCMA)

Certifications

  • ServSafe
  • Certified Program Manager (CPM) - 2017 - Brightline
  • Certified Business Analysis Professional (CBAP)
  • Certified Capability in Business Analysis (CCBA) - 2019 - IIBA
  • Certified Public Accountant
  • Vendor Management Professional (VMP) 2021 - Meridian
  • Certified SAFe Program Consultant (SPC) 2022 - Scaled Agile, Inc.
  • PRINCE2 Practitioner - 2019 | AXELOS
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)

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