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Skills

  • Clinical quality program standards
  • Responding to emergencies
  • Outpatient care
  • Supporting personal needs
  • Administering medication with 100% accuracy
  • Dementia and Alzheimer's knowledge
  • Observing responses
  • Medical records management
  • Direct patient care
  • Achieving high patient satisfaction in feedback surveys

Work Experiences

  • Designed and maintained computerized record management systems for storing, processing, and generating data and reports.
  • Was in charge of private and MCR billing, payroll, accounts payable, and accounts receivable, as well as ensuring that proper procedures were followed.
  • Drove patients between rooms, appointments, and testing sites.
  • Was in charge of the clinical oversight of a 44-bed unit.
  • Completed all daily living tasks to improve the quality of life of elderly patients.
  • Devised and met financial and growth objectives.
  • Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
  • Provided in-home care to children and adults with disabilities.
  • Was in charge of daily activities and offered assistance when necessary.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.

Summaries

  • Capable of dealing with difficult patient behavior and providing behavior redirection in order to promote progress.
  • Excellent multitasking and attention to detail skills.
  • Clear understanding of workflow optimization and process improvement as well as team leadership training.
  • Detail-oriented Direct Support Professional with team leadership and performance reporting demonstrated by 2 years in the industry.
  • Within Healthcare, senior Certified Caregiver and outstanding performer in workflow optimization and performance reporting.
  • Knowledgeable Certified Nursing Assistant with 16 years of experience and a Portland credential.
  • Certified Caregiver is a multi-talented Certified Caregiver who is consistently rewarded for planning and operational improvements.
  • Capable of assisting patients with personal grooming, meal preparation, and medication administration.
  • Certified Nursing Assistant with a unique set of knowledge and skills derived from both education and experience in the healthcare field.
  • With compassion and attention to detail, she is skilled at addressing patient needs.

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with interdisciplinary teams to advocate for patient needs, resulting in improved care coordination and timely interventions.
  • Vitals Testing: Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated smooth transitions between care shifts by refining caregiver handoff procedures, reducing errors in patient care continuity by 85%.
  • Nursing Supervision: Supervised ancillary staff of 10 on-call nurses.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Advocated for patient preferences during palliative care discussions, ensuring personalized care plans that honored patient wishes.
  • Created and facilitated cognitive stimulation exercises, improving overall mental acuity and patient engagement by 32%.

Affiliations

  • National Association of Social Workers
  • Caregiver Action Network
  • Certified Caregiver Alliance Annual Conference Attendee 2015
  • Society of Human Resource Management
  • Home Care Assistance Certification Program Attendance
  • International Lifelong Caregiver Network
  • Society for Post-Acute and Long-Term Care Medicine
  • Alliance for Aging Research contributor
  • Professional Association of Healthcare Management Chicago
  • Project Management Institute

Certifications

  • ANA Certified in Family NP
  • Pediatric Advanced Life Support (PALS)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Caregiver Certification Program - American Caregivers Association (ACA)
  • Advanced Cardiac Life Support (ACLS) Certification program
  • Trauma Nurse Core Course (TNCC)
  • Cisco Certified Network Associate (CCNA)
  • ANA Certified in Adult NP
  • Holds current furnishing license

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