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Skills

  • Learning Management System (LMS) administration
  • Budgets
  • Process improvement
  • Course material revision and optimization
  • Training program development
  • Curriculum design
  • Change Management in Learning Environments
  • Implementation support
  • Kirkpatrick Level 1-4 evaluation models
  • E-learning content creation

Work Experiences

  • Analyzed diverse learner groups.
  • Accelerated professional growth.
  • Boosted time to competency by 21%.
  • Coordinated with external vendors to develop specialty content for leadership training, which improved management performance by 70%.
  • Conducted detailed audience analysis for diverse learner groups, informing revisions that boosted content relevance by 82%.
  • Achieved results in 2018.
  • Transported QuickBooks to several months customer locations.
  • Adopted Microsoft Excel.
  • Achieved a 72% increase in pass rates.
  • Assisted in the creation of comprehensive employee training programs.

Summaries

  • Achieved a 67% boost in learner retention.
  • Collaborated with subject matter experts.
  • Achieved a 22% drop in learner drop-off rates.
  • Created effective programs.
  • Accomplished instructional designer with experience overseeing LMS transitions, successfully training 15 instructors and improving program consistency by 49%.
  • Achieved measurable success in revamping online courses, driving learner completion rates up by 37%, aligning programs with corporate objectives, and enhancing overall learning engagement.
  • Adhered to tight project timelines.
  • Achieved outstanding results.
  • Within Education and Training, senior Instructional Systems Specialist and outstanding performer in team leadership and client relations.
  • Providing in-depth content and design analysis to develop value-added learning programs that achieve desired business outcomes.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Co-designed microlearning modules for just-in-time resources, improving workforce agility and contributing to 61% faster skill acquisition.
  • Resolved product issue through consumer testing.
  • Standardized curriculum review processes for logistics, reducing redundancy and maintaining compliance with Six Sigma standards.
  • Documented and resolved category which led to program.
  • Worked closely with subject matter experts to design 15 eLearning courses, improving content accuracy and compliance with OSHA standards.
  • Monitored and analyzed learner data to optimize course content and delivery, leading to a 55% improvement in learning retention rates.
  • Developed multi-modal training programs utilizing blended learning models, reducing training travel costs by $4 annually.
  • Led cross-functional teams to integrate multimedia content into e-learning systems, which boosted engagement rates by 64%.
  • Improved training program assessments by implementing adaptive testing techniques, reducing knowledge gaps by 82% across 9 cohorts.

Affiliations

  • Society for Applied Learning Technology (SALT)
  • Academy of Human Resource Development (AHRD)
  • International Association of Administrative Professionals
  • World Conference on Educational Multimedia, Hypermedia & Telecommunications
  • Toastmasters
  • Association for the Advancement of Computing in Education (AACE)
  • Society of Human Resource Management
  • American Association for Adult and Continuing Education (AAACE)
  • International Association for Educational Assessment (IAEA)
  • International Council for Open and Distance Education (ICDE)

Certifications

  • Salesforce
  • Certified ADDIE Methodology Specialist
  • Train-the-Trainer Certification (TTT)
  • Training Needs Analysis (TNA) Certification
  • Learning Analytics Professional Certification
  • Certified Software Trainer (CST)
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Instructional Performance Consultant (CIPC)
  • Certified Learning Experience Designer (CLXD)

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