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Skills

  • Process implementation
  • Coding and modularization
  • Marketing
  • Data backup and retrieval
  • Employee evaluations
  • Excellent problem-solving abilities
  • Product templates
  • Salesforce proficiency
  • Documentation skills
  • Refined system debugging skills

Work Experiences

  • Determined the best measurement instruments to use in studies based on the desired precision level of physical dimension measurements.
  • Ensured that the department was compliant with Occupational Safety and Health Administration (OSHA) regulations and industry best practices.
  • Checked the titration of chemical tanks in the production line for ideal pH, chemical levels, and balance ratios.
  • Authored comprehensive test strategies and test cases for ServiceNow projects, leading to a 62% improvement in defect detection rates.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Authored detailed defect reports.
  • Achieved Outstanding Service Award recognition for product quality.
  • Achieved certification in 2022.
  • Provided excellent training to each staff member in order to improve departmental efficiency and increase understanding of job responsibilities.
  • Checked all test cases and test scripts for quality and noted areas that needed attention.

Summaries

  • Strong manual and automation testing experience.
  • Passionate about process improvement and eager to contribute to the field's knowledge base.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Systems architect with extensive experience in coding, application design, defined architectures, and project management.
  • Professional with 11 years of experience looking for a new role with room for growth and advancement.
  • Bringing 16 years of experience in the industry.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Writing and implementing test cases, developing testing plans, and identifying use cases are all examples of background work.
  • Identified best practices and created reports that included interpretations for production and further testing.
  • Test Analyst is a multi-talented Test Analyst who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Developed and executed reusable test components, significantly reducing the time required for future test cycles by 43%.
  • Collaborated with cross-functional teams to implement bug fixes through 8 product development cycles, reducing total production defects by 80%.
  • Category Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • Identified and diagnosed performance bottlenecks in a Jira-based testing environment, improving overall system performance by 63%.
  • Tracked project budgets continuously and resolved discrepancies before issues occurred, effectively saving over $6.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Performed localization and internationalization tests, confirming full software functionality across 9 regions and languages.
  • Collaborated with development teams to ensure seamless integration of unit, integration, and system testing into CI/CD pipelines using Asana.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Identified and resolved 3 functional and non-functional issues during user interface testing, significantly improving user experience.

Affiliations

  • International Council of Nurses
  • Certified DevOps Testing Professional through process in 2016
  • Women's Society of Cyberjutsu (WSC) Alignment on Vulnerability & Security Testing
  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Association for Computing Machinery (ACM) Professional Membership
  • International Association of Software Architects (IASA) Involvement
  • Rotary International
  • Mentor in the Junior Test Analyst Training Program through Meridian
  • Association for Computing Machinery

Certifications

  • Certified Software Quality Analyst (CSQA)
  • Certified Professional for Requirements Engineering (CPRE) - Foundation Level
  • Certified Load and Performance Tester (CLPT)
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Association for Project Management (APM)
  • Certified Continuous Integration Professional (Jira)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)

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