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Skills

  • AS-9100
  • Regression testing
  • Agile methodology (Scrum/Kanban)
  • Automated testing frameworks (Adobe Creative Suite, Jira)
  • SharePoint
  • Test case development
  • Data interpretation
  • Call monitoring
  • Pre-production release testing
  • ISO 9001

Work Experiences

  • Boosted team productivity.
  • Inspected Workday and compared it to industry standards to meet regulatory requirements.
  • Accelerated release cycles from 6 weeks to 13 days.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Collaborated with cross-functional teams.
  • Authored detailed QA reports to track testing metrics and identified potential areas for cost-saving initiatives that reduced operational expenses by $17.
  • Collaborated with agile development teams.
  • Achieved a 28% decrease in delayed product launches.
  • Achieved a 4-day reduction in project delivery time.
  • Achieved results over the course of 16 weeks.

Summaries

  • Adept at training and mentoring global QA teams.
  • Adept at managing and tracking defects using ServiceNow, demonstrating a strong record of reducing issue response times by 44% and improving client satisfaction.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Certified in OSHA.
  • Ready to put 17 years of experience to work in order to meet standard quality control goals.
  • Achieved 63% reduction in post-production bugs.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Automation-savvy QA Consultant with expertise in HubSpot, recognized for reducing manual testing hours by 83% while increasing overall team speed and error detection capacity.
  • With exceptional cross-functional collaboration and budget management skills, talented in testing protocol development and program testing.
  • Adept at managing and tracking defects using Power BI.

Accomplishments

  • Provided key insights from usability testing that improved accessibility compliance with WCAG standards, driving a 23% increase in new customer acquisition.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with vendors to integrate third-party testing solutions, resulting in a 4-week reduction of project timelines.
  • Designed a robust test automation suite for legacy systems using initiative, reducing testing cycles by 18 days and improving test accuracy by 68%.
  • Collaborated with team of 14 in the development of procedure.
  • Partnered with development teams to design customized test data management solutions, resulting in a 68% reduction in defects during production.
  • Executed rigorous compatibility testing for new releases on 7 different browser and device configurations, aligning with client performance expectations.
  • Assumed ownership of bug triaging process, facilitating cross-department coordination and reducing average bug resolution time by 4 hours.
  • Resolved product issue through consumer testing.
  • Collaborated with global cross-functional teams to create and optimize automation test scripts, reducing manual testing efforts by 62%.

Affiliations

  • International Test Automation Alliance
  • Association of Information Technology Professionals
  • Quality Assurance Institute (QAI Global Institute)
  • Association of Information Technology Professionals (AITP)
  • Jaycees
  • Society for Quality Assurance (SQA)
  • Rotary International
  • IEEE Computer Society
  • GitHub and Open-Source QA Contributors Network
  • Product Lifecycle Managers and Developers Group

Certifications

  • First Aid/CPR Certified
  • Advanced Selenium WebDriver Certification - Brightline
  • Oracle Application Testing Suite Certification – 2019
  • Certified Public Accountant
  • PMP: Project Management Professional Cedar Works
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • HP LoadRunner Certification - Beacon Labs
  • Certified Mobile App Tester (CMAT) – Brightline
  • CompTIA Network+
  • ISTQB Certified Tester – Foundation Level

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