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Skills

  • Coordinating transportation
  • Business Intelligence (BI) Tools
  • Communications
  • Team management
  • Operational improvement
  • Supply chain optimization
  • Insurance billing
  • Cross-functional team collaboration
  • Administrative support
  • Process streamlining

Work Experiences

  • Used HubSpot to compile data gathered from various sources.
  • Assessed volume allocations.
  • Learned project management and stakeholder engagement to help with office needs.
  • Achieved a 35% acceleration in product shipments.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Saved money by developing functional solutions to initiative problems.
  • Management recognized me for providing outstanding customer service.
  • By establishing supply/inventory control management functions, I was able to eliminate process inconsistencies, direct budget, and personnel.
  • Cultivated a long-term relationship with customers by providing prompt and courteous service.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.

Summaries

  • Multilingual and fluent in Mandarin and German, with a strong grasp of cultural differences.
  • Achieved a 38% improvement in reporting speed and accuracy.
  • Team player who is efficient, well-organized, and service-oriented, with a focus on keeping customers happy and exceeding sales and support goals.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Over 13 years of experience as a meticulous and resourceful logistics operations professional who excels at prioritizing, multi-tasking, and following through to meet project objectives.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Accomplished Volume Analyst with knowledge of KPI development.
  • Results-oriented Miscellaneous professional with data analysis, workflow optimization, and vendor management strengths.
  • System and standard have a proven track record.
  • Managing paperwork, collecting payments, and resolving issues are all skills I have.

Accomplishments

  • Worked cross-functionally to restructure volume forecasting methods, leading to 15 fewer stockouts over a 2019 period.
  • Forecasted inventory needs based on historical volume trends, improving order accuracy and reducing stock-outs by 21%.
  • Proposed and implemented changes to volume analysis parameters, driving a reduction in misplaced inventories by 82% and cutting associated costs.
  • Achieved a 40% improvement in volume forecasting accuracy through the integration of machine learning algorithms into the analysis framework.
  • Managed data integration for volume analysis from multiple streams using SQL, maintaining data accuracy rates above 48%, leading to improved decision-making across the organization.
  • Created actionable insights from volume data that supported a 79% improvement in sales forecasting and revenue allocation.
  • Coordinated with supply chain teams to develop a volume analysis process for anticipating distribution bottlenecks, reducing delays by 35%.
  • Collaborated with senior leadership to develop volume forecasting models, which contributed to a market share increase of 50% in the Columbus region.
  • Enhanced procurement strategy by analyzing target volume ranges, leading to a reduction in overstock inventory by 16%.
  • Created detailed presentations on historical volume trends and future forecasts for key stakeholders, aiding strategic initiatives and revenue growth of 23%.

Affiliations

  • Graduate, Advanced Data Visualization Courses from standard or ServiceNow, completed in 2023
  • Supply Chain Analyst Associate, Council of Supply Chain Management Professionals (CSCMP), 2017-Present
  • Participant, Cross-Industry Inventory Optimization Working Group, 2020 Atlanta
  • Member, Society of Inventory Forecasting Professionals (SIFP), 2024-Present
  • Certified in Lean Six Sigma for Supply Chain, granted by Harbor & Co. in 2024
  • Volunteer Analyst, Regional Supply Chain Association Denver, 2019-Present
  • Certified Data Analyst, International Institute of Business Analysis (IIBA), certification completed 2024
  • Certified Expert in Volume Analysis Techniques (CEVAT), awarded by Ironclad Systems, 2015
  • Certified in Advanced Vendor Management Practices, process, obtained in 2016
  • Certified Analyst, American Production and Inventory Control Society (APICS), completed in 2021

Certifications

  • CompTIA A+ Technician
  • Logistics, Transportation Management, Freight Audit & Pay Certification - framework
  • Supply Chain & Analytics Practitioner (SCAP) - process
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Certified Demand Planning Professional (CDPP) - Brightline
  • SHRM Certified Professional (SHRM-CP)
  • SAP Certified Application Associate
  • Advanced Excel for Data Analysis - program

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