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Skills

  • Operational improvement
  • Root cause analysis
  • Time management
  • Project organization
  • Data reconciliation
  • Rework reduction strategies
  • Cross-functional team collaboration
  • Business operations
  • Batch Processing Optimization
  • Cost-saving initiatives

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 63% on-time delivery by refining transaction processing cycles to meet strict daily and monthly deadlines.
  • Achieved zero disruption to daily operations.
  • Automated manual steps.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Met with customers to assess market movements and resolve account issues.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Analyzed daily transaction reports.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Addressed incorrect or delayed transactions.

Summaries

  • Achieved operational improvements of up to 80%.
  • Achieved 80% faster posting speeds.
  • Adept at auditing transaction logs.
  • Decreased transaction processing times by 22%.
  • Analytical and detail-focused Transaction Processing Analyst known for process improvement initiatives that decrease transaction processing times by 26% and enhance financial reporting systems.
  • Achieved 37% reduction in manual labor.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved $3 in operational savings.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Manage high-value transactions between customers and businesses accurately.

Accomplishments

  • Documented and resolved program which led to initiative.
  • Enhanced transaction processing accuracy through the implementation of automated tools in Salesforce, minimizing human error by 29%.
  • Oversaw accurate daily reconciliation of financial transactions, ensuring compliance with company and regulatory standards, and contributing to a 19% error reduction.
  • Supported monthly close activities by ensuring accurate and timely processing of all transactions, reducing month-end reconciliation time by 43%.
  • Successfully processed 11 transactions per day with 99.9% accuracy, contributing to efficient batch processing operations.
  • Utilized Tableau to reconcile financial transactions across multiple accounts, reducing end-of-month discrepancies by 22%.
  • Coordinated with external auditors during annual audits to ensure compliance with SOX regulations, clearing all transactional discrepancies within deadline.
  • Collaborated with clients to resolve escalated transaction discrepancies, averaging a 55% issue resolution rate within the past year.
  • Spearheaded the integration of external vendor data into the internal transaction system, reducing record-keeping inconsistencies by 80%.
  • Led post-implementation review of payment processing system upgrades, identifying 6 key areas of improvement to avoid future transaction errors.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Association for Financial Professionals - Payments Community
  • Association of Information Technology Professionals
  • Toastmasters
  • National Automated Clearing House Association (NACHA)
  • Financial Services Information Sharing and Analysis Center (FS-ISAC)
  • Certified ScrumMaster (CSM) Credential
  • Certified Payment Card Industry Professional (PCIP)
  • Financial Data and Technology Association (FDATA)
  • Rotary International

Certifications

  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Certified Fraud Examiner (CFE) program
  • Certified Information Privacy Professional (CIPP/US) - program
  • Risk Management Professional (PMI-RMP) – Project Management Institute (PMI)
  • First Aid/CPR Certified
  • Financial Risk Manager (FRM) - Global Association of Risk Professionals (GARP)
  • ServSafe
  • Project Management Professional (PMP)
  • Lean Six Sigma Green Belt Professional – Harbor & Co. (2018)

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