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Skills

  • Defect monitoring
  • Collaboration with remote and geographically distributed teams
  • Operational improvement
  • Vericode experience
  • Product backlog management and prioritization
  • Results reporting and test metrics analysis
  • Regression testing strategy development
  • Agile Testing Methodologies
  • Performance testing tools (e.g., JMeter, LoadRunner)
  • Organization

Work Experiences

  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Developed and maintained automated test scripts in Jira that cut manual testing time by category per release cycle.
  • Achieved 24/7 test cycle execution.
  • Developed a custom automation framework.
  • Delivered maximum ROI.
  • Achieved 64% reduction in system bottlenecks.
  • Conducted competitive benchmarking analyses for ServiceNow, ensuring our solutions aligned with or exceeded industry standards.
  • Collaborated with developers during sprint planning.
  • Assessed system performance to uncover issues.
  • Assumed the role of Test Lead for 8 projects.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved a 31% reduction in system bottlenecks.
  • Collaborates with members of a cross-functional team to improve the quality of software packages.
  • Aligned testing initiatives with organizational goals.
  • Adept at reporting actionable insights.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 22% faster load times.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 61% improvement in system performance.
  • HubSpot expert and Tableau user.

Accomplishments

  • Led testing in multi-site environment, achieving synchronization of test efforts across geographically dispersed teams.
  • Redesigned legacy manual test cases into automated test scripts, reducing time spent on regression testing by 66%.
  • Documented and resolved system which led to program.
  • Spearheaded the adoption of category, increasing test efficiency by 32% and enhancing test report visibility to stakeholders.
  • Identified performance bottlenecks and implemented tuning methods that increased system response times by 73%, leading to enhanced user experience.
  • Improved defect identification in complex systems using integrated test reliability metrics and root cause analysis, leading to 16% error reduction.
  • Mentored a team of 5 testers on automated frameworks, leading to a 21% improvement in overall team productivity.
  • Conducted risk-based testing prioritization for Power BI, ensuring critical-path functionalities remained unaffected during iterative updates.
  • Contributed to the successful delivery of Asana, improving overall defect containment metrics and ensuring zero critical issues in production.
  • Devised dynamic test suites for multi-platform environments, increasing test case execution coverage by 36%.

Affiliations

  • Project Management Institute
  • International Software Testing Qualifications Board (ISTQB) Certified Tester Foundation Level
  • Official Jira Certification from Atlassian University, focusing on test management and dashboard reporting for critical bugs
  • DevOps Foundation Certification from the DevOps Institute (2023) with a focus on integration of testing within CI/CD pipelines
  • Involvement with the Cloud Security Alliance (CSA) group to ensure testing integrates with cloud-based infrastructure standards
  • Society of Women Engineers
  • Participant in the National Association of Testing Professionals (NATP) annual learning sessions on manual and automated testing strategies
  • Association for Supply Chain Management (APICS)
  • The Open Group Accredited Test Consultant degree (2023), emphasizing the development and validation of testing architectures
  • Member of the Project Management Institute (PMI), focusing on defect management in relation to the Agile testing process

Certifications

  • Salesforce
  • PostgreSQL 12 Associate (PGDESA) by EnterpriseDB
  • Professional Scrum Product Owner (PSPO) by framework
  • Professional Scrum Master I (PSM I) by Scrum.org
  • SHRM Certified Professional (SHRM-CP)
  • Azure DevOps Expert Certification by Microsoft
  • Google Certified Professional Cloud Architect
  • Certified Software Test Professional (CSTP) by IIST
  • CompTIA Network+
  • Certified DevOps Test Engineer (CDTE) by DevOps Institute

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