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Skills

  • Customer satisfaction in billing environments
  • Data entry
  • Audit coordination
  • Patient account management
  • Denial management
  • Team building
  • Automated claim processing systems
  • Organization
  • Claim Submission Optimization
  • First-pass resolution accuracy improvement

Work Experiences

  • Assisted management by processing invoices and documents and ensuring that they were delivered on time every time.
  • Achieved a departmental goal.
  • Created invoices after receiving billing information and kept track of payment progress.
  • Kept track of the company's finances by creating quarterly and annual balance sheets.
  • Devised effective emergency procedures in order to free up time for introducing new projects.
  • Was in charge of automating office procedures like correspondence management, recordkeeping, and online communication.
  • Double-checked ledger postings for accuracy and account balances.
  • Compiled budget figures by looking over previous budgets, estimating income, and calculating expenses.
  • Collected, verified, and documented data by reviewing framework, method, and procedure documents.
  • Achieved a 95% claim approval rate for complex cases.

Summaries

  • Accounting Clerk with 2 years of experience in program financial management and the use of Asana.
  • Accounting Clerk with strong math skills and a broad understanding of quality assurance and procedure financial management.
  • Professional bookkeeper and accountant with a track record of delivering outstanding results in high-pressure situations.
  • Trained in the use of Power BI.
  • Fantastic mathematical abilities with a track record of precision.
  • Through open communication and clearly defined guidelines, skilled Revenue Cycle Representative is highly effective at developing positive and productive working relationships with employees.
  • Experienced accounting support professional with a track record of managing both routine and complex accounting needs.
  • In order to take on Revenue Cycle Representative with Vantage, I'm hoping to use my experience in financial data entry and record keeping.
  • GAAP expert with general ledger experience
  • Worker who is meticulous and quick to learn and is dedicated to accuracy and efficiency.

Accomplishments

  • Developed and presented weekly revenue cycle performance dashboards to executive leadership, driving decisions that improved cash collections by 53%.
  • Decreased the number of days claims spent in A/R from 2 to 12 as part of a larger accounts receivable improvement initiative.
  • Developed a new payer follow-up process that accelerated denied claims resubmission time by 19%.
  • Developed customizable workflows for automated claim follow-up in Microsoft Excel, cutting down claim submission delays by 2 hours.
  • Orchestrated a process improvement project that reduced claim rejections in high-dollar accounts by 74% within six months.
  • Audited high-risk claims leading to the recovery of $6 in previously written-off accounts over the span of 15 months.
  • Reconciled high-complexity third-party payer contracts worth over $17 and aligned terms with current CMS regulations, improving annual revenue by 67%.
  • Established and maintained consistent communication with third-party payers, reducing claim adjudication time by an average of 2 days.
  • Collaborated with team of 13 in the development of program.
  • Resolved product issue through consumer testing.

Affiliations

  • International Association of Administrative Professionals
  • International Council of Nurses
  • Society for Healthcare Strategy & Market Development (SHSMD)
  • Association of Clinical Documentation Specialists (ACDIS)
  • Society of Human Resource Management
  • Healthcare Compliance Association (HCCA)
  • Health Care Administrators Association (HCAA)
  • American Medical Association (AMA)
  • Freemason
  • Professional Association of Health Care Office Management (PAHCOM)

Certifications

  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Certified Patient Account Technician (CPAT) - AAHAM
  • Lean Six Sigma Green Belt - 2018
  • Microsoft Excel Expert Certification (2016)
  • Accounts Receivable Specialist Certification Harbor & Co.
  • Certified Business Analysis Professional (CBAP)
  • Insurance Data Analytics Specialization - Ironclad Systems
  • Certified Medical Office Assistant (CMOA) - NHA
  • Certified Health Data Analyst (CHDA) - process

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