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Skills

  • New Product Launch Coordination
  • Identifying and acting on growth opportunities
  • Negotiating exclusive service agreements
  • Profit and revenue-generating strategies
  • Data-driven decision-making in sales
  • Cross-functional team collaboration
  • Healthcare industry trends and regulations
  • Multidisciplinary team leadership
  • Market research and competitor analysis
  • Recruiting and Hiring

Work Experiences

  • Promoted product and service benefits through facility tours and engaging presentations.
  • Increased revenue and profit margins by providing excellent customer service, implementing protocols, and quickly resolving sales reports.
  • Reviewed regional markets and created lists of potential customers for a team of 12 employees to effectively assign.
  • Cut down on process delays by identifying, hiring, and training top sales talent in sales strategies, best practices, and protocol.
  • Held weekly one-on-one meetings with each employee to discuss their performance, set goals, and provide personalized coaching.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Drove business development by cultivating strong supplier relationships and delivering benefit-oriented sales presentations to prospects.
  • Organized sales meetings with employees, the division president, the closing coordinator, and the construction manager to share best practices for improving processes.
  • Met 17% of my quota in my first year as Sales Manager.
  • Had a positive impact on business and retail functions through the delivery of 5+ educational events per year.

Summaries

  • Proficient in promoting procedure by leveraging workflow optimization and client relations knowledge.
  • Skilled at establishing long-term client relationships through knowledgeable support and consistent service.
  • Looking forward to taking on a new challenge with a successful team.
  • Method, procedure, and process are all available.
  • Successful Physician Account Executive with cold calling and lead management experience.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Expert at reducing downtime and expenditures while increasing sales and customer satisfaction.
  • With 8 years of management experience, precise Physician Account Executive.
  • Risk assessment Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Positive rapport, tailored solutions, and client engagement are all effective ways to cultivate productive client relationships.

Accomplishments

  • Utilized CRM software to track and enhance client interactions, reducing response times by 18% and boosting overall client satisfaction.
  • Redefined sales funnel and client engagement strategies for new product lines, leading to market capture worth $136,000.
  • Surpassed quarterly sales targets by 38% through strategic outreach to multi-specialty physician practices.
  • Devised and implemented advanced sales strategies for procedure, boosting annual sales revenue by an additional $132,000.
  • Fostered multi-year partnerships with physician networks, leading to client contract renewals worth $167,000.
  • Hosted educational webinars for regional healthcare administrators, ultimately securing contracts worth $14,000.
  • Presented data-driven solutions to client executives which resulted in a reduction of turnaround time by 16 days.
  • Identified and executed targeted outreach campaigns that resulted in a 73% increase in lab services usage among primary care practices.
  • Streamlined physician onboarding processes by collaborating with internal teams, reducing setup times by 12%.
  • Engaged directly with executives at 14 physician offices, achieving over $176,000 in new contract signings within two years.

Affiliations

  • Active Participant, National Association of Accountable Care Organizations (NAACOS), process
  • Member, American Association for Physician Leadership (AAPL), category
  • Member, National Association of Medical Sales Professionals (NAMSP), process
  • Contributor, Physician Group Partnership Roundtable Discussions, Boston, metric
  • Founding Member, Consortium for Account-Based Health Initiatives, 2019
  • Attendee, Business of Healthcare Conference, 2016
  • Affiliated Member, National Association of Healthcare Access Management (NAHAM), category
  • Member, National Healthcare Sales Network (NHSN) since 2022
  • Charter Member, Association of Team Account Managers (ATAM), framework
  • Certified Member, Professional Association for Customer Engagement (PACE), 2016

Certifications

  • First Aid/CPR
  • Certified Medical Sales Professional (CMSP)
  • Certified Healthcare Financial Professional (CHFP) – 2020, Healthcare Financial Management Association (HFMA)
  • Strategic Account Management Certification - Meridian - 2021
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Account Executive for Laboratory Services – Cedar Works – 2023
  • Business Development Executive in Healthcare Certification – Summit Group – 2022
  • Certified Account Executive in Healthcare Sales – Lakeside Partners – 2020
  • CompTIA Network+
  • Certified Professional in Healthcare Quality (CPHQ)

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