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Skills

  • CCTV
  • AR/AP
  • Communications
  • Supervision
  • Invoice generation
  • Administrative support specialist
  • Insurance billing
  • Inventory management
  • Operational improvement
  • AS/400

Work Experiences

  • Collaborated with event planners.
  • Adapted freelance staff roles on the fly, covering for sudden no-shows without disrupting event timelines or service levels.
  • Created memorable keepsakes for attendees.
  • Contributed to company sustainability goals.
  • Achieved a 59% satisfaction score improvement.
  • Created a streamlined system for managing staff assignments.
  • Coordinated multi-tasking efforts.
  • Guided patients through simple prescribed exercises, such as passive and active range of motion, in order to maintain musculoskeletal functions and strength.
  • Adapted event activities and timelines.
  • Achieved reduction within 18 months.

Summaries

  • Proficient in promoting program by leveraging budget management and quality assurance knowledge.
  • Medical terminology, medical tools, and equipment operations, including method and framework equipment operations, must be thoroughly understood.
  • Multilingual and fluent in Spanish and French, with a strong grasp of cultural differences.
  • Professional with strong attention to detail and a high level of accuracy.
  • Through effective schedule coordination, an experienced Personal Assistant is effective at minimizing hassles and alleviating client concerns.
  • Communicative and team-oriented, with SAP expertise.
  • Results-oriented Miscellaneous professional with team leadership, performance reporting, and strategic planning strengths.
  • Microsoft Excel and Tableau experts with exceptional interpersonal skills.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Documenting vital statistics and health metrics is a strong suit.

Accomplishments

  • Coordinated between vendors and clients to successfully execute themed birthday parties, reducing preparation time by 72%.
  • Ensured compliance with safety regulations at all children's events, achieving a rating of 57% in safety inspections.
  • Regularly managed multiple events in a single day, balancing competing priorities while meeting all client expectations and timelines.
  • Enhanced guest experience by coordinating interactive party games and activities, achieving a 39% increase in positive guest reviews.
  • Planned eco-friendly events by utilizing sustainably sourced materials and partnerships, saving $4 while reducing environmental impact.
  • Developed custom party itineraries detailed to client preferences, maximizing overall customer experience and repeat business.
  • Trained junior attendants on best practices in preparation, service, and clean-up, improving efficiency by 62% in 8 weeks.
  • Coordinated marquee events for VIP clients, resulting in 9 new corporate accounts and increased overall sales.
  • Provided customized event experiences for children’s parties, rated 29% in satisfaction across all post-event surveys.
  • Lead decorations team on themed events, creating visually stunning environments that prioritized guest engagement and experience.

Affiliations

  • Attended Ironclad Systems's Themed Décor Integration Workshop - 2015
  • Collaborator with local Catering Association to design event menus optimizing service time
  • Trained in Positive Guest Interaction Techniques by Vantage – 2019 completion
  • Certified Special Event Professional (CSEP) – 2020 certification received
  • Member of the American Rental Association (ARA) – specializing in party rental services
  • Certified from the Digital Events Strategist (DES) program 2024 by PCMA
  • Active Attendee of Annual Corporate Events Summit since 2021
  • Member of International Live Events Association (ILEA)
  • Vendor negotiation and event logistics sessions attended at the Special Events Conference 2023
  • Involved in Seattle Chamber of Commerce as part of the Events Networking Group

Certifications

  • Certificate in Event Leadership and Management - framework
  • First Aid and CPR Certification, Red Cross
  • CompTIA A+ Technician
  • Event Planner Certification - Northwind
  • American Academy of Financial Management (AAFM)
  • Event Marketing Certification - Brightline
  • ServSafe Manager Certification - system
  • Time and Stress Management Certification – Vantage
  • Certified Guest Service Professional (CGSP) - system
  • Microsoft Certified Systems Engineer (MCSE)

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