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Skills

  • Business process improvement
  • Process optimization
  • Project management
  • Presentation to C-suite Executives
  • Strategic business development
  • Business Proposal Creation
  • Revenue growth forecasting
  • B2B sales strategy
  • Vendor and Partner Relationship Management
  • Customer satisfaction improvement

Work Experiences

  • Established relationships with key decision-makers within the customer's organization to promote growth and retention.
  • Achieved a significant initiative by making proactive decisions based on market expertise and business knowledge.
  • Achieved industry-leading results for procedure customers through spearheaded.
  • Developed open and professional relationships with team members, allowing for easier communication and the quick resolution of issues and conflicts.
  • Contacted potential clients by phone, email, and in-person inquiries.
  • Was chosen as a member of the system committee for risk assessment and stakeholder engagement, and I was in charge of spearheaded.
  • Compiled product, market, and customer data to forecast accurate sales and profit projections.
  • Negotiated and closed long-term agreements with new clients in my assigned territory.
  • Explained services and products to customers in a friendly and engaging manner.
  • Devised and implemented successful strategies for reviving underperforming product lines and establishing profitable businesses.

Summaries

  • Expert at keeping track of trends and seizing new opportunities.
  • Experienced Management Trainee who excels at quickly learning new information and maximizing performance.
  • Bringing client acquisition and contract negotiation experience, as well as excellent interpersonal communication, relationship-building, and team-leading skills.
  • Dedicated to providing excellent service and promoting positive experiences.
  • Successful Development Manager with a unique leadership style and a strong understanding of brand positioning strategies.
  • Team player who is dedicated to the success of the company.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Natural leader with the ability to solve complex problems.
  • Successful prospect targeting by a dedicated Business Development Executive.
  • Superior ability to focus creative efforts and brand engagement in order to meet client objectives.

Accomplishments

  • Redesigned sales training sessions that reduced onboarding time for new hires by 13%, improving team efficiency.
  • Increased the efficiency of CRM system usage through stakeholder training, leading to an improved conversion rate of 57%.
  • Collaborated with team of 4 in the development of system.
  • Managed a budget of $9 for business development efforts, achieved a 36% return on investment by effectively allocating resources toward high-impact initiatives.
  • Developed and presented framework outcomes and strategic recommendations to the C-suite, leading to internal approval of a new growth initiative valued at $18.
  • Developed and coordinated revenue growth forecasts, leading to a 52% accuracy increase in actual vs. Projected revenue for metric.
  • Revised partnership contracts, resulting in an annual savings of $10 without sacrificing service quality.
  • Implemented a new customer outreach strategy that drove a sales increase of $6 in 2019.
  • Built and strengthened client relationships through regular check-ins and feedback loops, leading to a 51% client retention rate improvement.
  • Led a market analysis effort that identified 12 untapped customer segments, driving 55% boost in quarterly revenue.

Affiliations

  • American Society of Safety Professionals
  • Project Management Institute
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Association for Talent Development (ATD)
  • International Franchise Association (IFA)
  • American Marketing Association (AMA)
  • Global Association for Quality Management (GAQM)
  • Management & Organizational Behavior Teaching Society (MOBTS)
  • American Marketing Association

Certifications

  • Global Business Professional (CGBP) - NASBITE International
  • Certified Lean Six Sigma Green Belt - IASSC
  • Certified Associate in Project Management (CAPM) – Project Management Institute
  • Cisco Certified Internetwork Expert (CCIE)
  • Business Strategy Specialization - method
  • Certified Financial Modeling & Valuation Analyst (FMVA) - Corporate Finance Institute
  • Digital Marketing Certification - program
  • Cisco Certified Network Associate (CCNA)
  • Customer Relationship Management (CRM) Specialist - ServiceNow
  • Salesforce

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