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Skills

  • Research experience
  • Load balancing and scheduling
  • Team management
  • Supervision
  • Vendor management
  • Freight route optimization using Workday
  • Budgets
  • MS Office
  • Lead time reduction initiatives
  • Customer service

Work Experiences

  • Double-checked prices and totals to ensure that invoices were processed correctly.
  • Communicated with customers and stakeholders to track shipments and mitigate any issues, achieving a customer satisfaction score of 61% consistently.
  • Achieved 13% of loads on-time over 2021.
  • Collaborated with trucking companies to ensure adherence to hazardous material regulations and avoided any compliance penalties during 2017.
  • Averaged a 70% error reduction.
  • Achieved Innovation Award for exemplary coordination of international shipments with an on-time rate of 47%.
  • Coordinated the movement of over 9 shipments daily, ensuring on-time delivery while reducing delivery failures by 37%.
  • Created custom reports.
  • Collaborated with compliance to create scalable solutions for increasing shipping demand, maintaining service levels at 35%.
  • Assisted in onboarding new carriers.

Summaries

  • Achieved satisfaction ratings above 79%.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • With 7 years of Miscellaneous experience, I am a gifted communicator, planner, and problem-solver.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Load Coordinator who is detail-oriented and has 7 years of experience assisting with standard production oversight.
  • Working efficiently on multiple projects at the same time while clearly explaining rules and procedures to the general public.
  • Accomplished Load Coordinator with substantial expertise reducing lead times by 32% and streamlining processes within high-volume seasons.
  • Achieved results within 18 months.
  • Analytical Load Coordinator specializing in data-driven load planning, achieving cost savings of $16 through efficient route mapping.
  • Analytical Load Coordinator specializing in data-driven load planning.

Accomplishments

  • Played a key role in onboarding new third-party carriers, increasing fleet capacity by 69% during high-demand periods.
  • Led the redesign of transportation workflows in SAP, increasing operational visibility and reducing decision-making time by 67%.
  • Effectively communicated with clients and service providers to maintain a 59% satisfaction rating for on-time deliveries.
  • Successfully negotiated 3 contracts with third-party logistics providers, leading to annual savings of $14 for the company.
  • Reduced missed deliveries by 25%, using real-time GPS and shipment tracking tools to send timely interventions.
  • Managed multiple client accounts to coordinate cross-country loads, achieving 7 months of delay-free deliveries.
  • Led a team of 8 logistics coordinators to manage and execute time-sensitive delivery schedules across the Midwest.
  • Utilized Asana to track and update daily freight logs, improving accuracy by 71%.
  • Assisted in resolving cross-border regulatory issues, delivering 7 international shipments without additional legal delays over 18 months.
  • Resolved 12 potential scheduling conflicts per week, ensuring 38% service compliance and customer satisfaction.

Affiliations

  • Association for Logistics & Transportation (ALT)
  • Jaycees
  • Women In Trucking Association (WIT)
  • International Federation of Freight Forwarders Associations (FIATA)
  • Society of Human Resource Management
  • Logistics Management Institute (LMI)
  • International Council of Nurses
  • International Society of Logistics (SOLE)
  • Customs Brokers and Freight Forwarders Association (CBFFA)
  • Association of Information Technology Professionals

Certifications

  • Advanced Supply Chain Solutions Certification Northwind
  • Certified Freight Logistics Professional Ironclad Systems
  • Certified Intermodal Terminal Operator initiative
  • Lean Six Sigma Green Belt Certification - Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Freight Broker License framework
  • Certified Vehicle Management and Logistics (CVML) Beacon Labs
  • Certified Logistics and Transportation Manager (CLTM) Vantage
  • Incident Command System Certification initiative
  • Certified Logistics Technician (CLT) - category

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