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Skills

  • Relationship development
  • Inmate management
  • Safety and security
  • MS Office
  • Search and seizure procedures
  • Problem resolution
  • Policy development and implementation
  • Chain-of-custody procedures
  • Regulatory compliance
  • Criminal laws

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Contributed to a 79% decline in recidivism.
  • Achieved zero major deficiencies.
  • Achieved a 56% reduction in repeat grievances.
  • Boosted operation efficiency by 74%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of 13 inmates who were housed in a procedure security unit.
  • Transported HubSpot to two years customer locations.
  • Collaborated with Chicago postal services.
  • Built strong relationships with staff and residents to keep the institution safe and secure.

Summaries

  • Achieved a 16% decrease in staff injuries.
  • Contributed to facility operations.
  • Enforcing facility policies and reducing inmate altercations has been proven to be effective.
  • Addressed facility hazards.
  • Consistent and reliable Jail Sergeant.
  • Collaborated with external law enforcement partners.
  • Costs were consistently reduced while profits were increased.
  • Conducted daily shift briefings.
  • Collaborative Jail Sergeant with a strong emphasis on inter-agency cooperation, reducing high-risk transport incidents by 40% through improved security and communication protocols.
  • Coordinated healthcare services.

Accomplishments

  • Assisted with the launch of a new digital inmate tracking system, which resulted in a 39% improvement in the accuracy of inmate locations.
  • Collaborated with team of 13 in the development of metric.
  • Led investigations into inmate altercations, producing detailed reports that improved response time by 25% for future cases.
  • Played a key role in facility-wide emergency preparedness drills, ensuring compliance with state regulations ahead of 2017 audit reviews.
  • Worked with postal services to enhance the screening of incoming inmate mail, directly contributing to a 17% decrease in contraband entering the facility.
  • Reduced operational costs by 50% by optimizing the scheduling and deployment of correctional staff during overtime periods.
  • Identified and resolved process, significantly reducing the risk of initiative by implementing a system of enhanced patrols and camera surveillance.
  • Maintained up-to-date inmate records using QuickBooks, aiding in the completion of transfer schedules and ensuring compliance with state custodial regulations.
  • Reviewed and updated existing SOPs, aligning practices with new state regulations and reducing non-compliance rates by 43% during internal audits.
  • Oversaw the review of inmate behavior logs, ensuring early detection of risk factors and potential incidents, reducing violent confrontations by 33%.

Affiliations

  • International Council of Nurses
  • National Criminal Justice Association (NCJA)
  • American Probation and Parole Association (APPA)
  • Law Enforcement Action Partnership (LEAP)
  • Associate Member of the Juvenile Justice Coalition (Massachusetts Chapter)
  • National Law Enforcement Officers Memorial Fund
  • International Association of Correctional Training Personnel (IACTP)
  • Correctional Education Association (CEA)
  • National Sheriffs' Association (NSA)
  • National Organization of Black Law Enforcement Executives (NOBLE)

Certifications

  • Correctional Officer Basic Training Certification - procedure
  • Google Certified Professional Cloud Architect
  • Prison Rape Elimination Act (PREA) Certification - PREA Resource Center
  • Law Enforcement Leadership Development Certificate - category
  • Advanced Report Writing and Documentation Certification - Washington
  • Leading Organizational Effectiveness in Corrections Certificate – 2017 from Cedar Works
  • Certified Facility Security Officer (FSO) - American Society of Industrial Security (ASIS)
  • Firearms Certification - Summit Group
  • CPR, First Aid, and AED Certification – American Red Cross
  • Certified Homeland Protection Professional (CHPP) - Global Society of Homeland & National Security Professionals (GSHNSP)

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