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Skills

  • Problem resolution
  • Team building
  • Customer service
  • Communication with Logistics Teams
  • Assisting customers
  • Defensive driving techniques
  • Delivery scheduling coordination
  • Preventive maintenance
  • Cargo loading and unloading precision
  • MS Office

Work Experiences

  • Loaded, balanced, and secured the product to transport goods safely.
  • Assisted dispatch team by providing real-time feedback from the road, contributing to more efficient route planning and operations.
  • Checked and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to make sure they were in good working order.
  • Performed vehicle inspections before and after each trip, as well as minor repairs such as program and procedure to keep the truck running.
  • Tow category, standard, and category with metric trucks.
  • Collaborated with team to optimize time slots for vehicle maintenance.
  • Achieved a fuel efficiency award by consistently driving below the company’s target fuel expenditure, reducing costs by $7 in 2020.
  • Unloaded packages for delivery to customers from metric trucks, taking care not to damage merchandise or goods.
  • Completed vehicle repairs and performed three years inspections.
  • Achieved 79% incident-free trips.

Summaries

  • Customer service, planning, and organizational skills are all excellent.
  • Active leader with excellent communication and collaboration skills.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Crew Driver with stakeholder engagement and quality assurance abilities.
  • Crew Driver has problem-solving experience and has used GPS to determine the most efficient routes.
  • Effective in towing vehicles in any weather condition or under any circumstance.
  • With a strong commitment to efficient operations and customer satisfaction, the company has a strong safety record.
  • Framework and process vehicles are familiar to me.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Led a team in maintaining fleet cleanliness and vehicle hygiene, contributing to a 69% improvement in vehicle operation longevity.
  • Led cross-functional efforts to deploy QuickBooks, improving real-time fleet tracking and increasing route completion efficiency by 65%.
  • Implemented vehicle tracking systems that reduced unauthorized driver overtime by 52% without compromising delivery quality.
  • Collaborated with management to discuss route optimizations, saving an average of 6 miles per trip, contributing to overall cost savings.
  • Managed databases tracking vehicle historical performance and scheduled services, contributing to a 33% increase in fleet reliability.
  • Maintained consistent communication with logistics teams, resulting in a 28% reduction in missed delivery windows.
  • Provided bilingual communication support during customer interactions, helping improve client satisfaction in 15 different regions.
  • Achieved efficient fuel management through regular monitoring, cutting costs by an average of 44% per quarter.
  • Maintained a 11 year accident-free record across long-distance and city routes by adhering to safety protocols and optimizing travel routes.
  • Ensured compliance with DOT regulations and reduced violations by 36%, which led to a seamless passing of 2019 safety audit.

Affiliations

  • Member, National Motor Freight Association (NMFTA)
  • Member, Shipping and Freight Logistics Association of the Southeast
  • Member, National Association of Fleet Management Professionals (NAFMP)
  • Affiliated, Professional Drivers Association of America (PDA)
  • Affiliate, American Trucking Associations (ATA) with focus on Safety and Compliance
  • Participant, Local Transportation Logistics Meetup Group in Chicago
  • Graduate, Defensive Driving Training from Summit Group in 2016
  • Volunteer Driver, system in 2015
  • Member, International Safe Transit Association (ISTA)
  • Co-organizer, Industry-related Networking Event for Transport and Logistics Seattle – 2017

Certifications

  • Basic Vehicle Maintenance Certification the Southwest
  • Project Management Professional (PMP)
  • Certified Forklift Safety Instructor – Cedar Works
  • Occupational Safety and Health Administration (OSHA) 10-Hour Training
  • Association for Project Management (APM)
  • Salesforce
  • First Aid and CPR Certification - category
  • Certified Automotive Fleet Manager (CAFM)
  • CompTIA A+ Technician
  • Eco-Driving Certification for Fuel Efficiency Summit Group

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