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Skills

  • Change Management
  • Client relationship management
  • Complex Commercial Account Analysis
  • Spanish speaking
  • Night and safe deposit procedures
  • Project organization
  • First Aid/CPR
  • Regulatory compliance
  • Cross-functional team collaboration
  • Compliance, banking laws and regulations

Work Experiences

  • Achieved results in 2021.
  • Achieved a recovery rate of 68%.
  • Effectively reduced standard errors by more than 10% using project management and process improvement.
  • Outperformed my quarterly sales targets by 12%.
  • Approved business expansion financing.
  • Assessed business expansion financing for 15 companies.
  • Followed all procedures involving financial and customer information to avoid possible data breaches and misuse.
  • Assessed and approved business expansion financing for 17 companies, creating 9 new jobs and contributing $13 to local economies.
  • Advised on complex syndicated loans, working with 9 banks to secure $16 in funds for metric.
  • Achieved high lead-to-client conversion ratios.

Summaries

  • Promote customer engagement with a winning smile and a positive attitude.
  • Dedicated to maintaining the highest levels of security and customer satisfaction while achieving aggressive sales goals.
  • Setting up services, transferring funds, and assisting with complex transactions are all skills that she possesses.
  • Professional banker with exceptional attention to detail and a high level of integrity.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in quality assurance and budget management backed up by Miscellaneous training.
  • In strategic planning and client relations, provides a professional attitude and skills.
  • Achieved zero compliance-related issues during audits.
  • Achieved 18% reduction in charge-offs.
  • Commercial Banker is a capable Commercial Banker with a proven track record in customer service, sales, and banking.

Accomplishments

  • Achieved 76% year-over-year growth in commercial loan portfolio by targeting emerging market sectors.
  • Worked with internal and external auditors to ensure regulatory compliance, improving internal audit pass rate to 44%.
  • Collaborated with team of 16 in the development of process.
  • Improved client satisfaction scores by 27% by developing tailored financing solutions.
  • Monitored and optimized loan servicing operations, achieving a reduction in loan processing times of 59%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in underwriting and evaluating credit risk for transactions totaling $4 in commercial loans.
  • Utilized financial modeling to assess potential business mergers and acquisitions, securing deals worth over $14 in total assets.
  • Improved bank profitability by restructuring and refinancing distressed assets, achieving a recovery rate of 60%.
  • Advised business clients on working capital management, increasing bank share of wallet.

Affiliations

  • American Institute of Certified Public Accountants (AICPA)
  • International Council of Shopping Centers (ICSC)
  • Financial Services Institute (FSI)
  • Credit Union National Association (CUNA)
  • Loan Syndications and Trading Association (LSTA)
  • Rotary International
  • International Chamber of Commerce (ICC)
  • The Risk and Insurance Management Society (RIMS)
  • Association of International Bank Auditors (AIBA)
  • International Swaps and Derivatives Association (ISDA)

Certifications

  • Certified Financial Planner (CFP) – Certified Financial Planner Board of Standards
  • Certified Business Relationship Manager (CBRM) – Business Relationship Management Institute (BRMI)
  • Certificate in Trade Finance - program
  • Commercial Banking & Credit Analyst (CBCA) - Corporate Finance Institute (CFI)
  • Certified Business Analysis Professional (CBAP)
  • Chartered Financial Analyst (CFA®) – CFA Institute
  • Financial Risk Manager (FRM) - Global Association of Risk Professionals (GARP)
  • Banking Compliance Professional Certificate - Ironclad Systems
  • Certified International Investment Analyst (CIIA), Association of Certified International Investment Analysts (ACIIA)
  • Commercial Banking & Financial Markets Certificate - method

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