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Skills

  • Team management
  • Post-implant device optimization
  • First Aid/CPR
  • Multidisciplinary collaboration with cardiologists, nurses, and technicians
  • Operational improvement
  • Problem resolution
  • Clinical device troubleshooting and issue resolution
  • Process improvement
  • Device failure analysis and preventative maintenance
  • Initiative equipment

Work Experiences

  • Used manual and automated recording devices to keep track of the results of procedures like EKGs.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Verified patients' identities, reviewed consultation requests, and entered anticipated services into the patient log.
  • Achieved results in 18 months.
  • Analyzed data from diverse cardiac devices.
  • Authored clinical protocols for remote device monitoring.
  • Assured adherence to FDA regulations.
  • Kept up to date on subject matter by attending educational events and reading technical publications.
  • Boosted patient trust levels significantly.
  • Assessed patient device recommendations.

Summaries

  • Award-winning Cardiac Device Specialist with 13 years of experience supporting 9 annual cardiac procedures. Expertise in resolving post-implant device issues, achieving a 54% incident reduction over several months.
  • Excellent Cardiovascular Technologist with over 11 years of experience assisting physicians in the diagnosis and treatment of cardiac and peripheral vascular disease.
  • Method and procedure are two pieces of equipment with which I am very familiar.
  • Achieved a 33% reduction in response times.
  • Within Miscellaneous, senior Cardiac Device Specialist and outstanding performer in process improvement and strategic planning.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Experienced Cardiovascular Technologist with a strong understanding of test methods, instrumentation, and lab policies and procedures.
  • Achieved a 33% reduction in failure rates over three years.
  • Accomplished in surgical device preparation and support.
  • Adept at translating complex device data into actionable treatment plans.

Accomplishments

  • Participated in Six Sigma workshops, staying up-to-date with the latest advancements in cardiac device technology, ensuring compliance and streamlined processes.
  • Drafted comprehensive technical documentation for newly released cardiac devices, improving clarity for healthcare practitioners by 81%.
  • Maintained sterile device preparation protocols during surgical procedures, increasing overall surgical safety by 31%.
  • Trained 17 team members on the use of advanced category programming tools, resulting in a 69% increase in departmental productivity.
  • Supported the introduction of a new software interface for remote pacemaker management, reducing programming errors by 34%.
  • Resolved product issue through consumer testing.
  • Provided preoperative and postoperative support for 8 device implantation surgeries, ensuring seamless transitions between care phases.
  • Collaborated with software engineers to enhance remote monitoring features, leading to a 72% improvement in early detection of device issues.
  • Documented and resolved program which led to initiative.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Advanced Cardiovascular Device Education Group (ACDEG)
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Certified Biomedical Equipment Technician (CBET) - 2022
  • Electrophysiology Registered Nurse Council (EPC)
  • Association for the Advancement of Medical Instrumentation (AAMI)
  • American Society of Pacing and Electrophysiology (ASPE)
  • European Society of Cardiology (ESC)
  • National Association of Social Workers

Certifications

  • Certified Clinical Device Programmer - program
  • Apple Certified Associate (ACA)
  • Implantable Cardioverter Defibrillator Device Programmer (ICDP) - system
  • Certified Business Analysis Professional (CBAP)
  • Echocardiography Certification - Cardiovascular Credentialing International (CCI)
  • Certified Medical Device Auditor (CMDA) - American Society for Quality (ASQ)
  • Google Certified Professional Cloud Architect
  • Registered Cardiovascular Invasive Specialist (RCIS) - Cardiovascular Credentialing International (CCI)
  • Certified Medical Device Reprocessing Technician (CMDRT) - Ironclad Systems
  • Certified Remote Monitoring Specialist - Vantage, Tableau

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