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Skills

  • Housekeeping
  • Heavy lifting
  • Business correspondence
  • Results-oriented
  • MS Office
  • Credit and collections
  • Problem resolution
  • CCTV
  • Multi-Task Management
  • Bilingual in German

Work Experiences

  • Changed bed linens, made the bed, and laundered soiled linens to keep the patients' beds clean.
  • Encouraged students to improve their interviewing, resume-writing, and etiquette skills.
  • Prepared food and assisted patients in eating to support healthy nutrition.
  • System helped me achieve $244,000.
  • Laundered and changed linens 8 times per one year to prevent the spread of infection.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities, and family visits.
  • Was in charge of coordinating community resources and securing referrals.
  • Coordinated and planned special projects at clients' homes.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Assisted clients with all aspects of their personal hygiene, from simple cleaning to daily exercise to bathing and grooming.

Summaries

  • Looking forward to taking on a new challenge with a successful team.
  • Motivating leader who has built and managed initiative teams in the past.
  • Ability to recognize framework issues and integrate metric solutions to achieve system.
  • Among his accomplishments is the creation of a framework app for use in the metric industry.
  • Workflow optimization in procedure settings and workflow optimization in stakeholder engagement settings.
  • Dedicated professional with experience working with patients with standard and framework disabilities and illnesses.
  • Direct Care Specialist with workflow optimization and performance reporting abilities.
  • Professional with over 2 years of experience providing companionship and emotional support to patients who is accommodating and respectful.
  • Multilingual and fluent in German and French, with a strong grasp of cultural differences.
  • Direct Care Specialist is a hardworking and dependable Direct Care Specialist who excels at data analysis and project management.

Accomplishments

  • Managed
  • Proposed
  • Resolved
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Identified
  • Collaborated with physicians and therapists to adjust treatment plans to the evolving needs of 4 residents, improving care quality.
  • Reduced
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Recorded
  • Enhanced safety measures by updating existing protocols, leading to a significant reduction in workplace incidents and injuries by 45%.

Affiliations

  • Affiliation with The Arc of the United States, participating in advocacy efforts aimed at improving care for individuals with intellectual and developmental disabilities.
  • Member of the National Academy of Certified Care Managers (NACCM), enhancing training qualifications for high-quality case management and care coordination.
  • Attendee at the World Congress on Developmental Disabilities, applying key seminar takeaways to improve client communication methods in care plans.
  • Contributing member of the Council for Exceptional Children (CEC), focusing on implementing care strategies for individuals with disabilities.
  • Active member of the National Association for the Support of Long Term Care (NASL), advocating for policies that enhance the quality of care in long-term care settings.
  • Member of the American Association on Intellectual and Developmental Disabilities (AAIDD), attending annual conferences and webinars to stay current on care management trends.
  • Passed the Certified Direct Care Worker training and assessment offered by system to ensure compliance with legal and ethical care standards.
  • Completed Psychological First Aid Training through Johns Hopkins University to deliver immediate mental health support in crisis interventions.
  • Volunteer with process Hospice Care Services, providing compassionate end-of-life care and receiving special training in grief support and empathy.
  • Certified in Trauma-Informed Care through the Substance Abuse and Mental Health Services Administration's (SAMHSA) educational programs.

Certifications

  • Certified Peer Support Specialist (CPSS)
  • First Aid and CPR Certification from Ironclad Systems
  • QMAP (Qualified Medication Administration Person) Certification
  • Supervised Living Program (SLP) Certification from Brightline
  • CompTIA Network+
  • Patient Advocacy and Support Certification
  • Home Health Aide (HHA) Certification
  • Certified Direct Support Professional (CDSP)
  • SAP Certified Application Associate
  • Cisco Certified Internetwork Expert (CCIE)

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