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Skills

  • Produce knowledge
  • Payment processing
  • Flexible schedule
  • Purchasing stock
  • Excellent customer service
  • Wine pairings
  • Wine and liquor expertise
  • Product expertise
  • Interpersonal skills
  • Flexibility

Work Experiences

  • Was in charge of customer service, which included training employees, overseeing operations, and quickly resolving issues.
  • Verified the ages of over 5 customers on a daily basis and stopped serving inebriated customers.
  • Was in charge of an employee development program.
  • New associates were interviewed, hired, and trained by me.
  • Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me.
  • Swept the floors and kept track of the sweep logs.
  • Solved
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.
  • Washed silverware, dishes, cooking utensils, equipment, and displays for buffets, restaurants, and banquets.
  • Identified

Summaries

  • Deadline-driven
  • In FOH and BOH operations, a competent and capable team member.
  • Kitchen Clerk with 6 years of successful stakeholder engagement and team leadership experience.
  • Dedicated Kitchen Clerk capable of meeting the needs of a wide range of customers while remaining calm and professional at all times.
  • Capable of safely lifting 10 pounds to aid in event planning and transportation of necessary equipment.
  • Energetic and goal-oriented, with a knack for boosting sales through consistent product promotion.
  • Motivated restaurant professional with a strong background in team leadership and operations, as well as expertise in mixology, beer, liquor, and wine.
  • Experienced restaurant professional with a strong work ethic, dedication, and enthusiasm.
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Uniquely qualified Kitchen Clerk with expertise in a variety of fields, including personnel, finance, and event planning.

Accomplishments

  • Monitored cleanliness and sanitation of food prep areas, contributing to consistently high ratings during procedure food safety inspections.
  • Coordinated and received bulk food deliveries, ensuring timely and accurate replenishment of key ingredients during busy seasons.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oversaw store renovation and expansion project, which increased revenue by 10%.
  • Documented and resolved method which led to initiative.
  • Consistently received a 100% rate of customer satisfaction.
  • Oversaw end-of-shift kitchen cleaning protocols, ensuring all staff strictly adhered to standard guidelines.
  • Improved kitchen workflow efficiency by 41% by rearranging storage to reduce transit time for commonly used ingredients.
  • Reduced unnecessary stock accumulation through better forecasting and planning, saving 16 over the past year in storage costs.
  • Collaborated with cross-functional teams to reduce order delivery discrepancies by 16% through enhanced communication protocols.

Affiliations

  • Jaycees
  • School Nutrition Association Membership
  • American Society of Safety Professionals
  • Attended Business Administration Courses in Hospitality 2019
  • Project Management Institute
  • International Foodservice Distributors Association (IFDA)
  • National Registry of Food Safety Professionals (NRFSP)
  • International Association of Administrative Professionals
  • GMP Compliance Certification for Foodservice Operations
  • Society of Human Resource Management

Certifications

  • Forklift Operator Certification (for food transport in warehouses)
  • Allergen Awareness Certification
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Food Safety Preventive Controls Alliance (FSPCA) Certification
  • SafeServ Certified: Food Handler
  • Certified Foodservice Professional (CFSP)
  • OSHA: HACCP
  • Alcohol Seller/Server Certification
  • Advanced Knife Skills Training Certification

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