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Skills

  • Operational improvement
  • Data Management
  • Problem resolution
  • Learning style assessment
  • Budgets
  • Business operations
  • Records maintenance
  • Interpersonal and written communication
  • Clerical support
  • Relationship development

Work Experiences

  • Achieved 54% higher student engagement by implementing interactive language exercises such as role-play and peer discussion.
  • Taught over 2 students per semester in Education and Training for 4 hours per week in the classroom.
  • Created multi-threaded admin web applications based on metric.
  • Built a category classroom management system to keep classroom disruption to a minimum.
  • Answered an average of 13 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Taught 16 classes per day, each with an average of 9 students, ranging from advanced to beginner to intermediate.
  • Achieved 21% success rate.
  • Evaluated student progress by administering language and academic assessments.
  • Achieved measurable improvement for 69% of participants.
  • Compiled a comprehensive list of resources to assist students in expanding their learning beyond the classroom and delving deeper into topics of interest.

Summaries

  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Adult ESL Teacher with 13 years of successful risk assessment and process improvement experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 25% student pass rate.
  • Professional with experience developing informal and formal language assessments who is results-oriented and energetic.
  • 28% of learners passed standardized tests.
  • Achieved a 15% first-attempt success rate.
  • To effectively drive home information and broaden horizons, effectively engage students in subject matter.
  • HubSpot and Tableau are two of my strongest skills.
  • Communication, multitasking, and recordkeeping skills are all excellent.

Accomplishments

  • Documented and resolved system which led to metric.
  • Created an immersive language learning program that integrated cultural studies, improving student understanding of societal norms and enhancing cross-cultural interaction skills in three years.
  • Simultaneously managed mixed-level ESL classes, ensuring all proficiency levels experienced tailored instruction and measurable improvements in fluency.
  • Worked collaboratively with a team of ESL instructors to revise and enhance the entire curriculum, improving student assessment scores by 74% across different proficiency levels.
  • Led culturally inclusive workshops that enhanced cross-cultural communication skills, allowing 8 students to better navigate professional settings in English-speaking environments.
  • Customized lesson plans to suit individual learning styles, leading to a 66% improvement in the overall retention rate of grammar and vocabulary.
  • Orchestrated class projects where students interacted with native speakers in the community, resulting in more practical language use and a 77% improvement in verbal communication scores.
  • Improved student engagement by incorporating interactive multimedia tools, including videos and apps, which resulted in 82% improvement in listening comprehension skills.
  • Collaborated with team of 15 in the development of system.
  • Resolved product issue through consumer testing.

Affiliations

  • Association for Computing Machinery
  • Project Management Institute
  • International Association of Administrative Professionals
  • Teachers of English Adult Programs Interest Section (TESOL APIS)
  • English Language Teaching Society
  • Adult Learning and Literacy Association
  • National Association of Social Workers
  • Council of English Language Teaching Associations (CELTA)
  • Association for the Accreditation of English Language Programs
  • Society of Human Resource Management

Certifications

  • TESOL Certification (Teachers of English to Speakers of Other Languages)
  • TESL Ontario Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • ESL Methods Certification (State-specific)
  • Professional English as a Second Language (ESL) Certificate from Cedar Works
  • CompTIA A+ Technician
  • Teaching Certification (State-specific credential)
  • Professional Development for Teachers of Adult English Learners from Cedar Works
  • First Aid/CPR Certified

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