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Skills

  • Risk management processes and analysis
  • Effective managerial techniques
  • Scalp massage techniques
  • Product expertise
  • Project management
  • Networking expertise
  • SAP software
  • Shoot arrangements
  • Cosmetology
  • Trend expert

Work Experiences

  • Looked at the customer's hair texture, treatment history, and desired outcome to determine appropriate services.
  • Cleaned the floor and wiped down the chair and station to maintain a professional appearance between appointments.
  • Guests consistently gave me high marks for my performance.
  • Took calls and provided information as well as setting up new appointments.
  • Increased return customers by 4% through cutting, coloring and styling clients' hair with precision.
  • Educated clients about products and self-maintenance for healthy hair based on their needs and preferences.
  • Assessed the client's needs and suggested treatments and strategies for achieving the desired result while preserving hair health.
  • Assisted receptionists by answering phones, scheduling appointments, and collecting payments.
  • Increased annual revenue by 9% for 8 consecutive years through effective customer service and inventory management.
  • Took over 16 phone calls to assess customer needs, schedule appointments, and offer hairstyle and color advice every day.

Summaries

  • Completed unique designs and recommended products to increase revenue.
  • Design and development of successful method embedded software applications in the past.
  • Clear understanding of strategic planning and performance reporting as well as cross-functional collaboration training.
  • Bringing 11 years of industry experience.
  • Personable and engaging, with a strong desire to build long-term client relationships based on a flexible approach and consistent results.
  • Colorist with 8 years of experience in color correction and restorative treatments.
  • Hairdressing Apprentice is a skilled Hairdressing Apprentice who has a strong foundation in hair cutting and styling.
  • Exceeded my salon's product sales goals through persuasive client consultations.
  • When it comes to SAP ideas, be creative.
  • With a background in retail sales and customer service, Hairdressing Apprentice.

Accomplishments

  • Won
  • Identified
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Consulted
  • Acquired comprehensive knowledge of hair product lines, making tailored recommendations to clients, resulting in a 79% increase in retail product sales.
  • Documented and resolved system which led to standard.
  • Design: Responsible for creative design for prominent category.
  • Coordinated daily salon operations, minimizing delays and improving overall client flow, leading to a significant reduction in wait times.
  • Assisted in developing a vibrant display of hair mannequins, which elevated salon aesthetics and contributed to a 70% rise in foot traffic.
  • Contributed to customer service excellence by offering personalized styling recommendations, which led to 42% of clients booking follow-up appointments.

Affiliations

  • Trichology Professional Association (TPA)
  • Certified Blow-Dry Specialist at procedure
  • Rotary International
  • National Cosmetology Association (NCA)
  • Contributor to Industry Events at framework
  • Member, Health and Safety in Salons Association
  • Professional Beauty Association (PBA)
  • Advanced Hair Cutting and Coloring Workshop by Northwind
  • Society of Women Engineers
  • Hair and Beauty Charity Donor/Volunteer

Certifications

  • Certified Protection Officer (CPO)
  • Paul Mitchell The School Hair Cutting & Styling Certification
  • Certified Salon Operations Manager
  • Schwarzkopf Professional Essential Looks Certificate
  • CompTIA A+ Technician
  • Basic Haircutting Techniques Certification (RUSK)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Hair Sculpting Masterclass Certification

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