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Skills

  • Data Management
  • Chemical cleaners
  • Staff development
  • MS Office
  • Data analysis
  • Supervision
  • Inspection reviews
  • Process implementation
  • Budgets
  • Problem resolution

Work Experiences

  • Achieved results within 18 months.
  • Addressed customer concerns in real-time, achieving a 58% improvement in satisfaction rates and decreasing complaints by 17.
  • Contributed to greater tenant satisfaction.
  • Examined 11 rooms, halls, and lobbies to determine whether or not furniture or equipment needed to be repaired or replaced.
  • Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned.
  • Attracted new clients.
  • Completed deep cleaning tasks such as buffing and polishing floors each one year.
  • Used all manufacturer safeguards when operating metric equipment, which reduced system injuries by 8%.
  • Hand-washed and sanitized dirty dishes as well as using the dishwasher.
  • Light fixtures were dismantled, cleaned, and replaced.

Summaries

  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 9 consecutive years of compliance.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Dedicated Lead Janitor who is responsible for the cleanliness and upkeep of various facilities and rooms in initiative and method facilities.
  • Customer-focused Sales Representative with 3 years of experience solving problems for clients.
  • Maintains a professional demeanor while providing consistent, high-quality service.
  • Working independently to manage cleaning needs in all areas of the building.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Represented
  • Increased
  • Improved
  • Created a rotating cleaning and preventative maintenance schedule, reducing the incidence of equipment failure by 27%.
  • Design: Responsible for creative design for prominent process.
  • Facilitated the adoption of new sanitation technologies, improving cleaning efficiency by 46% and reducing chemical usage.
  • Developed and enforced a new waste management program, achieving a 84% recycling rate and enhancing the facility's sustainability efforts.
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Managed

Affiliations

  • American Cleaning Institute (ACI)
  • Certified Restorer Technician (CRT)
  • Environmental Cleaning and Disinfection Technician (ECDT)
  • Project Management Institute
  • Emergency & Incident Response Training Course (EIRTC)
  • American Institute of Cleaning Science (AICS)
  • Association for the Healthcare Environment (AHE)
  • Toastmasters
  • Green Business Certification Inc. (GBCI)
  • Society of Women Engineers

Certifications

  • Institute of Inspection Cleaning and Restoration Certification (IICRC) in Commercial Carpet Maintenance
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • IICRC Commercial Cleaning and Restoration Certification
  • Apple Certified Associate (ACA)
  • Bloodborne Pathogens (BBP) Safety Certification
  • Project Management Professional (PMP)
  • Certified Mold Remediation Specialist (CMRS)
  • Certified Restroom Care Specialist (CRCS) by ISSA
  • Accredited Zones of Cleanliness Specialist (AZoC)

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