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Skills

  • Business correspondence
  • Certified training in OSHA
  • First Aid/CPR
  • Wound care
  • Project organization
  • AS/400
  • Process improvement
  • AR/AP
  • Compliance with healthcare guidelines
  • Database management

Work Experiences

  • Advised patients on metric at-home care, adjusting plans and schedules based on the patient's needs, conditions, and overall health.
  • Adapted to different levels of patient need.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Achieved results in one year.
  • Was in charge of supervising, directing, and hiring household staff such as nannies, housekeepers, and chefs.
  • Achieved a 63% improvement in patient mobility by steadily increasing daily exercise routines and encouraging active participation in physical therapy.
  • Assisted with personal hygiene, grooming, and toileting for individuals with mobility challenges, improving their overall comfort and dignity.
  • Adaptively adjusted duties based on the Covid-19 pandemic, remaining diligent with PPE usage and infection control protocols to safeguard vulnerable clients.
  • Accompanied clients to medical appointments.
  • Helped patients with personal hygiene tasks like bathing, dressing, and grooming on a daily basis.

Summaries

  • Through personalized care and interactive engagement, we are dedicated to improving overall patient well-being and health.
  • Personal Support Staff Member observant with 2 years of experience providing compassionate care to over 12 residents per shift.
  • Medical terminology, medical tools, and equipment operations, including procedure and process equipment operations, must be thoroughly understood.
  • Dedicated professional with experience working with patients with category and standard disabilities and illnesses.
  • Professional with over 13 years of experience providing companionship and emotional support to patients who is accommodating and respectful.
  • Looking forward to taking on a new challenge with a successful team.
  • Individual who is compassionate and service-oriented and is well-versed in medication administration and scheduling.
  • Personal Support Staff Member is a hardworking and dependable Personal Support Staff Member who excels at quality assurance and vendor management.
  • Strong technical skills and experience in quality assurance.
  • Dependable Personal Support Staff Member with PMP credentials and 15 years of relevant experience.

Accomplishments

  • Mediated crisis situations using de-escalation techniques, keeping patient safety at the forefront and reducing injuries by 43% during metric incidents.
  • Maintained OSHA credentials, ensuring the highest standards of care and remaining up-to-date on industry best practices.
  • Provided assistance in personal hygiene and grooming tasks, preserving dignity while improving clients’ sense of self-worth and confidence.
  • Trained new caregivers on best practices and company protocols, improving team efficiency and patient satisfaction by 77%.
  • Delivered customized care that accounted for cultural, religious, or lifestyle needs, improving client trust and satisfaction scores by 51%.
  • Provided dignified toileting assistance to clients with limited mobility, ensuring privacy and comfort while maintaining their independence as much as possible.
  • Worked with multidisciplinary healthcare teams to improve care coordination, reducing patient transfer delays by 41%.
  • Monitored clients with dementia or Alzheimer’s disease, leading therapeutic activities that decreased instances of agitation or confusion by 42%.
  • Successfully increased client mobility by 70% in 6 months by working closely with occupational therapists on adaptive exercises.
  • Adhered to infection control policies, resulting in a 44% reduction of infection-related incidents within care settings.

Affiliations

  • Member, Society of Certified Senior Advisors (SCSA)
  • Graduate/Attendee, Care Quality Commission (CQC) Compliance Training 2021
  • Participant, Fall Prevention Training Program method
  • Volunteer, Senior Companionship and Engagement Program program
  • Volunteer, Alzheimer's Association Walk to End Alzheimer's standard
  • Alumni, National Center for Assisted Living (NCAL) Educational Program 2015
  • Member, The Association of Caregiving Innovation (ACI)
  • Student/Member, Gerontology Society of America (GSA)
  • Certificate Holder, Dementia Care Practice Recommendations Training 2022
  • Board Member, Local Community Health Advisory Board standard

Certifications

  • Certified Alzheimer's Caregiver (CAC) - metric
  • Certified Caregiver - Columbus
  • American Academy of Financial Management (AAFM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Mental Health First Aid Certification – National Council for Mental Wellbeing
  • Aging and Disability (AD) Pathways Certification - Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Positive Behavioral Support Certification - Vantage
  • Personal Support Worker Certificate - standard
  • Salesforce

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