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Skills

  • Project organization
  • Operational improvement
  • Supplier relationship management
  • First Aid/CPR
  • Product Assortment Planning
  • Communications
  • Organization
  • B2B sales contract negotiations
  • Customer service
  • Marketing strategy

Work Experiences

  • Created a task schedule for Furniture Selling Managers based on their individual strengths and knowledge of stakeholder engagement.
  • Achieved results over the first 9 months.
  • Was in charge of end-to-end stock management, which included incoming inventory inspection, shelf merchandising, and shrinkage prevention.
  • Marked down clearance items and moved merchandise to its proper location in the store.
  • Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
  • Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent.
  • Achieved 'Top Sales Manager' Employee of the Year for exceeding annual sales goals by $12, including driving luxury furniture line growth by 55%.
  • Achieved 40% above projected sales.
  • Inspired employees to succeed and identified areas for improvement, resulting in a 4% increase in efficiency.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved results within 6 months.
  • Furniture Selling Manager is a multi-talented Furniture Selling Manager who is consistently rewarded for planning and operational improvements.
  • Adept at managing high-performing teams.
  • Adaptable Furniture Selling Manager with expertise in adjusting pricing strategies to enhance market competitiveness, improving sales by 35% across the Northeast.
  • Supporting staff in handling service issues and customer communications in order to maintain service standards.
  • Furniture Selling Manager with 8 years of successful project management and client relations experience.
  • Supervisor with 14 years of experience leading talented salespeople who is results-oriented.
  • Award-winning Furniture Selling Manager with a talent for driving profit margins up by 76% through skilled inventory control, vendor negotiations, and sales team training.
  • Willing to put quality assurance knowledge to work for a well-established company in the Miscellaneous sector.

Accomplishments

  • Leveraged digital marketing strategies including targeted ads, driving a 42% increase in online furniture sales.
  • Analyzed sales performance metrics and weekly reporting to identify underperforming products, improving sales by 85%.
  • Facilitated the opening of 11 new locations, surpassing grand-opening revenue projections by 61%.
  • Increased average basket size by 3 through the introduction of bundled product offerings across multiple categories.
  • Coordinated the successful launch of seasonal furniture collections, driving 7 in sales in the first 18 months.
  • Negotiated 15% discount agreements with top furniture manufacturers, increasing gross profit margin by 54%.
  • Established a streamlined special order process, decreasing lead times by 37% and boosting customer satisfaction.
  • Led competitive product analysis, guiding the selection of new brands that increased sales by 58%.
  • Achieved a 13% above-target achievement by piloting a new loyalty rewards plan aimed at increasing repeat customer rates.
  • Served as primary liaison with 12 key suppliers, ensuring timely product delivery and contributing to Workday line expansion.

Affiliations

  • International Marketplace Conference Speaker 2017
  • International Association of Administrative Professionals
  • Home Furnishings Association (HFA)
  • Retail Industry Leaders Association (RILA)
  • American Society of Safety Professionals
  • Project Management Institute
  • American Medical Informatics Association
  • Furniture Manufacturers Convention Attendee 2017
  • Toastmasters
  • Furniture Today Leadership Conference Attendee 2018

Certifications

  • Advanced Forecasting & Inventory Planning Certificate - Institute of Business Forecasting (IBF)
  • Certified Operations Manager - APICS Certified in Production and Inventory Management (CPIM)
  • Certified Digital Sales and Marketing Specialist - Jira
  • Certified Retail Analytics Professional (CRAP)
  • Certificate in Visual Merchandising - method
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Retail Sales Professional (CRSP)
  • Six Sigma Green Belt - Process Improvement for Retail Operations

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