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Skills

  • Coordinating program activities
  • Back office operations
  • Protecting information
  • Microsoft Office Suite
  • Process improvement
  • Professional and polished presentation
  • Travel planning
  • Understands grammar
  • Strong interpersonal skills
  • Sensitive material handling

Work Experiences

  • All new hire, security, and temporary paperwork was organized by me.
  • Assessed the urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Was in charge of directing visitors as well as routing deliveries and courier services.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Scanned all of the documents and entered them into the system records management system.
  • Served as a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that metric was achieved.
  • Double-checked the accuracy and integrity of the files and fixed any errors.
  • I've had success with a variety of data collection methods.
  • Increased customer satisfaction by 16% by quickly and effectively resolving customer issues.
  • Created new training programs for staff, including online modules, interactive software, language labs, and online programs, as well as providing ongoing training.

Summaries

  • QuickBooks expert with expertise in process improvement, risk assessment, and vendor management.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Data entry, schedule management, and event planning are just a few of the skills this enthusiastic and well-organized Administrative Assistant possesses.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as category and metric.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.
  • Looking for new professional opportunities that will allow me to advance.
  • An outgoing personality with a hands-on, creative approach.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Reliable Program Support Assistant seeking to apply 3 years of cross-functional collaboration and vendor management experience to the Associate Trainer position.

Accomplishments

  • Assisted
  • Contributed
  • Launched
  • Directed
  • Responded
  • Oversaw metric area.
  • Research: Investigated and analyzed client complaints to identify and resolve issues.
  • Liaised
  • Recommended
  • Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Affiliations

  • International Council of Nurses
  • Freemason
  • National Society for Human Resource Management (SHRM)
  • American Management Association (AMA)
  • Chartered Institute of Personnel and Development (CIPD)
  • Leadership Development Institute (LDI)
  • Human Capital Institute (HCI)
  • Society of Women Engineers
  • American Society for Training and Development (ASTD)
  • American Marketing Association

Certifications

  • Salesforce
  • CompTIA Cloud Essentials+ Certified – 2019
  • Certified Associate in Project Management (CAPM) - PMI
  • Google Analytics for Beginners - method
  • CompTIA Network+
  • CompTIA A+ Technician
  • CPLP (Certified Professional in Learning and Performance) from ATD
  • Google Certified Professional Cloud Architect
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Associate Professional in Talent Development (APTD) - system

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